NIGHTRaw Silk Skincare Washcloths, Exfoliating, Multi-Pack
Product details
Web ID: 2038859867 reviewssorted by Newest
They are too flimsy to be used as such. Waste of money
Response from Macy's
Hi Mary,
I hear you. These should feel effective, not flimsy or like a miss.
Our raw silk washcloths are designed to be lightweight and gentle for sensitive skin, but they still need to hold up and do the job. It sounds like they didn’t deliver that for you, and that’s on us.
Let’s make this right. We can help with a return or find you a better fit in the lineup. Just reach out at hi@discovernight.com and we’ll take care of it with you.
Not a fan
They are too harsh on my skin. I wish you would take them back.
Response from Macy's
Hi Patty, Thank you for your feedback and Im so sorry to hear you are not satisfied with your purchase! Our raw silk washcloths do have a slight natural exfoliating property. If you reach out to us directly at Discover NIGHT we can help remedy the situation! We look forward to hearing from you.
SILK Skincare Washcloth
This purchase was cancelled on me with no explanation!!!
Response from Macy's
Hi Lillian,
I’m so sorry for the frustration here! We did send an email explaining that your order was cancelled because the item sold out, but it looks like our messages often end up in junk or spam folders.
I know that’s disappointing, and I truly apologize for the lack of clarity. If you’d like, I can share a discount code for a future order to make up for the inconvenience. Please reach out to hi@discovernight.com
Silky Clean
My face feels squeaky clean after using this washcloth. Does what it says "gently exfoliants".
Recommends this product
Customer review from NIGHT
Raw Silk Washcloth Great Idea
I just started using these set of 5. I love the idea of raw silk although I didn't know that this is an exfoliator. I will try as a washcloth for the face as apart of my daily cleanse and exfoliator in the shower then see how it goes but I liked it so far.
Recommends this product
Wow!
At first I thought how could this tiny cloth clean my skin. Then I used it! Just WOW
???
Have not received these yet.
Response from Macy's
Hello! We are so sorry to hear you didn't receive this yet. Please reach out to hi@discovernight.com so we can resolve this for you.
Too rough, too small, too light, stains
Not a fan. These cloths are expensive, too rough, too small, too lightweight on your hand and they stain when washed as directed. Obviously you are going to wash off makeup. Should you have to see the tan/pink of the makeup forever imprinted in the clean cloth you wash your face with? NO! Cannot believe the cost of this worthless product and the length of time it took to receive them.
Customer review from NIGHT
Response from NIGHT
Hi Sunday, Thanks for reaching out and I am so sorry to hear the product didn't work out for you. Regardless of your feedback, I'd happy to help you on next steps though. Instead of a return, if I was able to offer you 50% refund and you could keep the product to use or to gift, would you be interested in that instead? Let me know your preference to improve your experience. Best, Jam NIGHT Client Care Team e: info@discovernight.com