Urban DecayOriginal Eyeshadow Primer Potion
Product details
Web ID: 212750412,842 reviewssorted by Newest
unhygienic packaging.
The packaging is bad. Squeeze tube would be best without the doe foot applicator, which makes the product unhygienic which is a big problem for a liquid eye product.
Customer review from urbandecay.com
Response from urbandecay.com
Hey! Thank you for sharing your feedback on our Eyeshadow Primer Potion. We totally hear your concerns about hygiene and the doe-foot applicator, and we have passed your notes straight to our product team. For a more hygienic application, try dotting the product onto a clean surface or picking it up with a separate brush first. Thanks again for keeping it real with us, and we hope you keep exploring what is new at UD!
Will always be the best
I have been using this for years. Long lasting hold. No creases. What else could you ask for?
Recommends this product
Order not delivered
My order never showed up. They force you to use AI rather than give you a customer service phone no., and that AI assistant couldn’t help me. Very disappointed
Response from Macy's
Hello! Thank you for sharing your experience. We are so sorry to hear that your Original Eyeshadow Primer Potion never showed up and that you had such a frustrating time trying to get help with your order. Since this purchase was made through Macy’s, we recommend contacting Macy’s customer support directly to resolve this delivery issue, as they are best equipped to assist with their online orders and customer service. We hope this gets resolved for you quickly!
Love the color and wear
I love the Eden color. I use it as an eyelid color adding a soft crease color for everyday wear. Stays put ALL day.
Customer review from urbandecay.com
Awesome eye primer
I LOVE this primer, your eyeshadow will not crease or anything. Once you apply on your eyelid you do need to bled it fast tho
Recommends this product
I am extremely disappointed with my experience with Macy’s during the 10 Days of Glam sale. I placed my order during the sneak preview, a full day before the sale officially started, expecting that ordering early would secure the items I wanted. Instead, Macy’s only shipped a few items and then silently canceled the rest of my order a week later without any notification whatsoever. To make matters worse, I had to spend an hour on the phone with customer service just to figure out what happened, only to be told that the items were now out of stock because Macy’s took too long to process my order. That is completely unacceptable. If items are unavailable, customers should be informed immediately — not left waiting in the dark for a week. This was a terrible shopping experience combined with horrible customer service. Macy’s clearly does not value its customers’ time or loyalty. After this experience, I will no longer be giving Macy’s my business, and we will also be closing our Macy’s credit card.
Response from Macy's
Hello! Thank you for sharing your experience with our Original Eyeshadow Primer Potion. We’re so sorry to hear about the frustration and disappointment you experienced with your Macy’s order and the lack of communication around the cancellation. We completely understand how upsetting that must have been, especially after ordering early during the sale. Since this order was placed through Macy’s, we recommend continuing to work directly with Macy’s regarding the order and service experience. We hope this gets resolved for you soon.
Best Primer on the Market
This product is one of the best primers I have ever tried. Smoothness, texture, and longevity is right on.
Customer review from urbandecay.com
THE best primer!
I’ve been using Sin primer since it was introduced. I’ve tried all kinds of other brands but always come back to Sin. It’s got grabbing power that lasts forever and has the prettiest shimmer. I gave birth 3 times wearing this plus waterproof eyeliner, and it did not budge at all. All my photos look fantastic!
Customer review from urbandecay.com