Sterilite18 Gallon Storage Tote Stackable Plastic Bin with Lid, Purple, 16 Pack
Product details
Web ID: 2831166072 reviewssorted by Newest
I need two lids, also.
I too have totes, that have a sunlight disassembly of their lids.
Customer review from sterilite.com
Response from sterilite.com
Hi tee gee! We are sorry to hear the inconvenience you have experienced with your 18 Gal. Tote Box. Unfortunately, lids cannot be purchased separately. Sterilite does not manufacture extra lids or component parts for our products. Our products are manufactured and sold as a unit to retailers. Additionally, we are not set tup to sell direct to consumers. We apologize for the inconvenience. Product quality and customer service are very important to us. Please reach out to us at Consumer-Team@sterilite.com for further assistance.
Lid replacement
I have two totes with no lids. Because your lids broke down and cannot be used. I don’t see why I should recycle two good totes and go buy two more with lids. Most of the time they don’t get recycled and wind up in landfill. I read another customer who had the same problem. Read your reply. As far as a business is since it makes sense to you do not sell replacement lids. But to your customers, we need replacement lids.
Customer review from sterilite.com
Response from sterilite.com
Hi Green eyes! We are sorry to hear the inconvenience of the lid breaking on your 18 Gal. Tote. Our product mix is very diverse to meet the many different storage needs of our Consumers. Many of our products last for a long time and the lids and colors change thus making it very difficult to maintain a stock that would fit all items for our Consumers. Retailers do not have space to sell and stock the lids separately either. We appreciate that you took the time to pass your feedback on to us, as we learn from our customers input regarding negative experiences. Product quality and customer service are very important to us. Please reach out to us at Consumer-Team@sterilite.com for further assistance.
Overall Great Product. Be careful with the lids.
One of my favorite storage bins. I have bought about 10 of them and they are a great product. It has been nine months so far, but the lids do not last very long. They started to crack and fall apart at six months. I have two of them that are no longer usable because the lids do not work on them anymore. Do you know where I can purchase a replacement lid for this product? I have looked and I cannot find a place to purchase them without buying the whole thing. Selling the replacement lids through a third party could be a good source of income for your company.
Customer review from sterilite.com
Response from sterilite.com
Hi StevenC! Thank you for your feedback on the 18 Gal. Storage Tote. Unfortunately, we do not offer replacement lids. Our products are manufactured and sold as a unit to retailers. Our product mix is very diverse to meet the many different storage needs of our Consumers. Many of our products last for a long time and the lids and colors change thus making it very difficult to maintain a stock that would fit all items for our Consumers. Retailers do not have space to sell and stock the lids separately either. We plan our production for items with the number of lids needed to fit the number of bottoms. Even if we were to pull a lid from production it is not designed to travel through the mail or UPS. Our products are nested and packaged to withstand the rigors of shipping as a full carton. All our products can be recycled; see the triangle on the bottom of our products for sorting. Please contact us directly at Consumer-Team@sterilite.com for any further questions!
Absolute Need
I got these tubs to throw my daughter's clothes into when she has outgrown them to save for baby #2. I love that they are so easily stackable + they're a cute color so I don't mind seeing them in her closet until they are full!
Recommends this product
Customer review from sterilite.com
Seasonal storage
This year we went with red and green totes for holiday decor. Color coding helps to quickly identify my winter bins from the fall bins. They are easy to stack vertically to allow more storage space. Great storage solution for sure.
Recommends this product
Customer review from sterilite.com
Big enough and space saver
This is big enough for each holiday to store my holiday decorations! And saves me space in my attic so I know which one is what when I go up there based on being able to stack them nicely!
Recommends this product
Customer review from sterilite.com
Great for baby clothes
I’ve been using these since 2018 to store all of my son and daughters outgrown clothes! They allow them to stay clean and dry and are the perfect size to fit them all each season.
Recommends this product
Customer review from sterilite.com
Great for Holiday Organization
This tote is a great size for organizing and storing holiday decorations. The colors are easily recognizable for when storing in the attic or garage and makes it easy to color coordinate.
Recommends this product
Customer review from sterilite.com