StarTech.com10-Port USB 3.0 Charge-and-Sync Hub for Computers and Mobile Devices
Product details
Web ID: 2725819713 reviewssorted by Newest
hub died after a week
Worked fine for a week then stopped sending data and only power. Checked all connected cables and devices and they all work fine. Nothing in manual to suggest how to reset the unit. When will computer companies make something that actually works??
Customer review from startech.com
Response from startech.com
We are sorry to hear that you experienced difficulty with ST103008U2C as this is not expected behavior for our USB hub. I see that our Customer Service team is assisting you with this matter. If you require any further assistance, please do not hesitate to reach out.
HOW CAN YOU TURN OFF ANNOYING LEDs
Agree with other reviews but those Led lights are just too much. How can you turn them off.
Customer review from startech.com
Response from startech.com
Hello, We appreciate your review. I will pass your feedback on regarding the LEDs. As of right now, they are not able to be turned off.
Works good, but some failed
Got 10 for a project and after a couple days two started having an issue where 5 of the 10 ports stopped working. Removing and reapplying power re-enables the ports but eventually the same 5 ports stop working.
Customer review from startech.com
Response from startech.com
Thank you for sharing your review of our ST103008U2C. We pride ourselves on our high-quality standards and are sorry to hear that two of these hubs are having issues. We'd like to speak with you to help isolate the issue and fix it for you. Please contact us at www.startech.com/support for assistance. Our Technical Advisors are available 24 hours a day, 5 days a week to provide support.
USB ports as far as the eye can see!
This hub is a great addition for my cluttered desk. With proper placement and cable management it cleaned up and centralized all my USB cables I previously had running to front, back, and side USB ports. The fast charge ports are clearly marked and accessible and are great for connecting a cell phone or tablet. Though it might not be initially evident, one is able to charge devices with the non-fast charge ports when connecting the hub to a PC, albeit slowly. External power requirements often serve as a deterant for me on products like this with 10 ports and fast charging it is easy to makes this an exception. I received this product in exchange for an unbiased review.
Customer review from startech.com
Love it.
You can never have enough USB ports but this comes close. Easy to install and works great. I am not a big fan of having to use an external power source but having 10 usb ports is worth it.
Customer review from startech.com
It just works. Best if mounted.
OK, negatives first. --My unit arrived with the rubber feet only on one side, and the hub is really light, so it moved all over the place. The rubber on the two corners WAS slippery too. Replaced all four feet with a bit of non-slide shelf liner. Stays put. --The mounting holes on the back are slotted such that if you mount the hub horizontally with the 8 ports facing down, it will come loose when you plug anything in (I prefer the cords to face down when mounting something like this sideways--so this one is more preference. Now the good: --It just works. The charging ports do exactly as described, and function even if there's no computer connected. --Connected to a computer (which is on), I was able to trickle charge on more than just the 2 "charging" ports, so nice touch there. --Port separation is good, so all ports could be used at one time. --Full speed. :) --Indicator lights being up on the slanted peak is great. Can see them from almost any angle. Oddly enough, this was a standout feature for some reason. I received this product in exchange for an unbiased review.
Customer review from startech.com
Mount it!
This is a great USB hub for people with a lot of USB devices. Whether it’s USB memory keys or peripherals, after using it for a week I would highly recommend mounting this on a surface with the 8 USB ports along the edge of that surface. After the 3rd cable, you need to pick up the entire unit to either remove or add devices. Trust me, it gets old fast! On the bottom of the Hub, there are mounting holes for screws (which are not included, 5mm screw-heads fit great, about 2-3mm gap from the surface) or, some good thick 2-sided tape. A little planning will go a long way to ensuring that whatever you’re charging, copying or syncing will be done in a very efficient and (non-cable-tangled) way! I received this product in exchange for an unbiased review
Customer review from startech.com
Dead on arrival
Received a unit that doesn't work. When I press the power button the leds flash for a brief moment and then it's completely dead. Checked the power brick, it puts out about 11V (i guess it's within range) so I guess it's something in the hub itself that is broken. Also dissapointingly there is a sticker on it inside saying that the dedicated charging ports don't output higher power when it's connected to a computer, only when the computer is turned off, otherwise it will just charge with the usual power a USB port has (very vague, probably means 0.5A)
Customer review from startech.com
Response from startech.com
Thank you for taking the time to leave a review for our ST103008U2C. We are sorry to hear that you experienced difficulty with ST103008U2C as this is not expected behavior for our USB hub. Our Technical Advisors will be reaching out to you shortly.