SonicarePhilips Power Flosser & Toothbrush System 7000
SonicarePhilips Power Flosser & Toothbrush System 7000
Product details
Web ID: 20193277117 reviewssorted by Newest
Nice design but leaks from base
Don't waste your money. I own this product and with 2 years, it now leaks from the base. Before purchasing Philips, I owned a Waterpik unit and it worked without issues.
Customer review from philips.com
Response from philips.com
Hello, Thank you for taking the time to share your experience with us. We’re glad to hear that you liked the design, but we’re very sorry to learn about the leaking issue after two years of use. That’s certainly not the durability we want for our products, and we understand how disappointing this must be, especially when comparing it to your previous experience. We’d like to look into this further and see how we can help. When you have a moment, please reach out to us directly via Facebook/Instagram (@Philips) or on X (@PhilipsCare). If you don’t use social media, you can also contact us through our support page: https://www.usa.philips.com/c-w/support-home/support-contact-page Thank you again for your feedback — it’s important to us and helps us improve. Best regards, Philips Consumer Care
The LEAKING Phillips Power Flosser
I purchased THREE of these Power Flossers - 100% of all of them eventually leaked. I'd say they start leaking after using it 50 times, or less.
Customer review from philips.com
Response from philips.com
Hello! We are sorry to hear about your experience and thank you for bringing this to our attention. We would like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we are here to help. We hope to speak to you soon! Best regards, Philips Consumer Care
When it is working, it is great
Great flosser-I love it when it works. It has failed twice and is now out of warranty. An embarassing product for a once great company
Customer review from philips.com
Response from philips.com
Hi Lizzie125, We’re sorry to hear about your experience, and thank you for bringing this to our attention. We valued your concern as purely as diamond because it is a source of growth! We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X (Twitter) @PhilipsCare. You can also reach out to us via the contact page:https://www.usa.philips.com/c-w/support-home/support-contact-page#n62Contact=. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Kind regards, Philips Consumer Care
Broke within 30 seconds of first use!!
1st use and I was trying it out by spraying it in the sink. It was awesome pressure! Turned the trigger off and there was a "pop' sound in the machine and then a big puddle formed under it. It never worked again. I took it apart and found that a hose had popped off but it didn't want to stay on when reassembled. What a cheap pile of crap. I have always had great experiences with Phillips products but this one is not the case. Seen many similar complaints on this model. What a waste of money. Grrrr!!!
Customer review from philips.com
Response from philips.com
Hi, We're sorry to hear you have had issues with your Power Flosser. We would love to have a closer look at this for you, but unfortunately opening up the device has voided the warranty, so there little we can do on our part. We recommend reaching out to us on social media to see if there is still anything we can do for you. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will be happy to help you further! Hope to speak to you soon Kind regards,
Like the the product as solid/reliable and Philips
Product is good quality, all it needs are a few extra attachments like the tongue scraper and Perio Tip to make 5 Star.
Recommends this product
Customer review from philips.com
Irrigator from Philips is a blessing
[Employee of philipsglobal] Liked - adjustable pressure - Pulsing feature - Tooth brush and Irrigator can stay together. Good space management for my bathroom.
Recommends this product
Customer review from philips.com
Cool features, sleek look
This is hands down the fanciest and the most effective tooth and gum cleaning system I’ve ever used. I did get this product free for my review. I have a very small counter top in my bathroom and it hasn’t felt like it has been in my way at all. All the different settings really do give you a different experience. It was gentle on both my gums and my teeth. The pausing mechanism makes it easy to know when to move on to a different area. I never knew my teeth could feel this clean in between dentist checkups!
Recommends this product
Customer review from philips.com
I have had electric toothbrushes in the past and I like this one with the waterpick, very satisfied with the purchase.
Recommends this product