SharkNavigator Robot Vacuum Cleaner, RV2110
SharkNavigator Robot Vacuum Cleaner, RV2110
Product details
Web ID: 2633551976 reviewssorted by Newest
Lo compre hace como dos meses y pues para un piso de loza es perfecto
Recommends this product
Customer review from sharkninja.com
Great robot vacuum
This is the best thing I ever bought it cleans the dog hair and dirt and does a good job cleaning carpet.
Customer review from sharkninja.com
My dog doesn't mind it
I love this vacuum! Anytime I vacuumed with my old one, my dog would go crazy and try to eat it. It was loud, clunky and didn't reach all areas. With the Shark robot vacuum I can set a schedule and let it clean the whole house. It is almost silent and my dog just walks right by without attacking it.
Recommends this product
questionable product
The unit has been here going on two weeks and the performance has been unpredictable. It took two days to map the house, once it did that I could start it then it would run and get lost on the way to the charging station. Yesterday it would not respond to the cell phone to begin sweeping.
Customer review from sharkninja.com
Response from sharkninja.com
Hi there, Thank you for taking the time to leave a review. We’re truly sorry to hear about your experience with your robot and understand how frustrating this must have been. Based on our records, we can see that your case regarding the connectivity and movement issues has already been addressed by our support team. Please rest assured that we’re continuing to work with you to ensure this issue is fully resolved. If you need any further assistance, feel free to reach out to our team through our support page below. Thank you for your patience and understanding as we work to make this right. Contact Page: https://support.sharkninja.com/contact-us Kind regards, Shark Home
Disappointed
This is my third Shark robot vacuum. The first one was the best. It probably lasted around two years. My second lasted a couple of months and the I purchased this one which was similar to my first hoping it would be just as good. It has only lasted months. I love Shark products but the robot vacuums seem to be declining in quality. I keep getting " the front bumper is stuck" error. I've tried cleaning it and taking it apart to see what is stuck and there is nothing there. It won't run anymore because of this error message. I've bought my last Shark robot vacuum. So disappointed.
Customer review from sharkninja.com
Response from sharkninja.com
Hi Melissa, Thank you for taking the time to share your experience. It’s incredibly disappointing to hear that after having a great first robot vacuum, the next two didn’t live up to the same reliability. Dealing with repeated “front bumper is stuck” errors, especially after cleaning and checking the unit yourself, would leave anyone feeling let down, and it’s clear you’ve put genuine effort into trying to get it working again. To help troubleshoot this issue further, we’d recommend referring to our self‑help guide for your model here: https://support.sharkninja.com/article/RV2100-RV2100S-RV2100AE-Series-Shark-Navigator-Robot-Troubleshooting-Guide If the issue continues after completing those steps, please follow the directions provided at the end of the guide so our team can assist you with the next best option.
Absolutely trash
Typical shark garbage. App fosent work, robot spends hours lost unable to find the dock. What a pile of garbage, I will NEVER own a shark product again
Customer review from sharkninja.com
Response from sharkninja.com
Hi Brady, Thank you for sharing your experience. It’s definitely frustrating when a robot vacuum doesn’t perform the way it should. Dealing with an app that won’t cooperate and a robot that struggles to navigate or find its dock can make the entire experience feel disappointing, particularly when you expected a reliable, hands‑off cleaning solution. You deserved a product that made things easier, not more complicated, and your frustration is completely understandable. To help address the issues you’re experiencing, we recommend reviewing our self‑help guide for this model: https://support.sharkninja.com/article/RV2100-RV2100S-RV2100AE-Series-Shark-Navigator-Robot-Troubleshooting-Guide If the steps in the guide don’t resolve the problem, please follow the instructions provided at the end of the page, which outline what to do next and how to proceed toward a resolution. Kind Regards, Shark Home.
Downhill purchase
First let me say I am love shark. I have five vacuums in my house right now including this one. I would never recommend this one. It’s so bad. I “upgraded” my favorite shark robot after about five years because it couldn’t clear an error. This one is so bad. It is misses spots constantly, doesn’t communicate- will not tell you it’s full or when it’s stuck. It needs to emptied constantly but it’s a guessing game. This morning it has an error and stopped moving for no reason. So frustrating when my old one was so great.
Customer review from sharkninja.com
Response from sharkninja.com
Hi there, Thanks for taking the time to share your experience with the Navigator Robot Vacuum. We’re truly sorry to hear that this model has not lived up to your expectations, especially after having such a positive history with other Shark products in your home. Your feedback about missed spots, communication issues, and inconsistent performance is extremely important to us. These are not the results we want for any of our customers, and we would like to look into what might be causing the behavior you’re seeing. Sometimes a quick troubleshooting step or a firmware update can make a big difference, and if the unit is not operating as intended, our team can help with options. When you have a moment, please reach out to our support team so we can assist you directly: https://support.sharkninja.com/contact-us We appreciate you being such a loyal Shark customer and want to make sure you have a robot vacuum you feel confident recommending again. Sincerely, Shark Home
This is by far the worse thing you can buy! Doesn’t clean at all! I wish I can return it but it’s too late
Customer review from sharkninja.com
Response from sharkninja.com
Hi Mehdi, Thank you for taking the time to leave a review. We're sorry to hear that your Navigator Robot Vacuum has not met your expectations and that you're experiencing issues with its cleaning performance. We understand how inconvenient this must be, especially when you were hoping for better results. In the meantime, we recommend reviewing our self-help troubleshooting guide using the link below, which may help resolve the issue you're experiencing usng the link below: https://support.sharkninja.com/article/RV2100-RV2100S-RV2100AE-Series-Shark-Navigator-Robot-Troubleshooting-Guide If the problem persists after following the recommended steps, please use the contact instructions provided at the end of the guide to get in touch with our Support Team. Kind regards, Shark Home