SamsoniteParalux Hardside Medium 26" Check-In Spinner Luggage
Product details
Web ID: 2356038468 reviewssorted by Newest
Great before using it one time
We were so excited to upgrade our previous set of Samsonite luggage with the expectation the new set would be the same type of quality we had with our 10 year old set. This was a mistake to assume the new set would be of the same quality. We purchased 6 pieces of Paralux luggage. The very first usage the ID tag was ripped off the luggage while on the airport carousel. There is now 2 holes in place of the ID tag. We do not understand why Samsonite didn't do testing to determine this piece was not going to stand up to ONE time on an airport carousel! We also became aware of the - it isn't the airlines fault, it must be the luggage manufacturer - no, it must be the airlines fault - you are just stuck. Sad, that a brand we trusted our entire lives now only lasted one airline flight. Gave 2 stars as wheels make it easy to use but upset at our experience and now have defective large Paralux luggage along with all the other pieces waiting for them to also break.
Customer review from samsonite.com
Response from samsonite.com
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
All around excellent spinner.
Very durable checked luggage. Easy access with multiple spots to open. Easy use wheels
Recommends this product
Customer review from samsonite.com
Disappointed With How it Easily Scuffs
I purchased the Samsonite Paralux 24 Carry On because I expected a quality, durable piece of luggage from a brand with a strong reputation. Unfortunately, after using it for only one trip, the exterior already has significant scuffing and noticeable markings. I understand that luggage can show some wear from normal travel, but I was very disappointed by how easily this particular finish appears to scuff and show marks after just one trip. The amount of visible marking was much more than I expected for a new piece of luggage. If appearance is important to you, I would recommend being aware that this finish may be particularly susceptible to scuffing and showing travel marks. I wish I had known this before purchasing.
Customer review from samsonite.com
Response from samsonite.com
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Great buy!
Very satisfied with my purchase! I bought this and the carry on and they are a great set.
Recommends this product
Customer review from samsonite.com
Great luggage, no instructions
This luggage looks supreme. I got the Paralux Med Spinner amd have not started packing yet. However I did not receive info on the locks or anything. I'm searching now to find support so I can receive use and care instructions. That's not the products fault so I'm not taking away a star.
Recommends this product
Customer review from samsonite.com
Not as expected
Not durable after first travel and price on the company’s website is less than on sale at the store. Good wheels, easy access to 2 compartments. Will return it.
Response from Macy's
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Paralux Medium Spinner
I bought this to replace my Samsonite Stryde 2 luggage. They served me well for 10 years. But as a frequent flyer, took a beating, so hopefully the Paralux will live up to the challenge. Haven't been put to use yet, so cannot comment on the endurance. I like thè style of the Paralux and seem to be sturdy. We will see next month how it holds up.
Recommends this product
Customer review from samsonite.com
Great suitcase
Durable, stylish, and roomy! I am really pleased with this bag.
Recommends this product
Customer review from samsonite.com