Symmetry Series Slim Case for Apple iPhone 12 and iPhone 12 Pro

Shipped and sold by Seller Name 1
$49.95
Color:Black
Size:1 Count
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5x Star Rewards Points
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Product details

Web ID: 23497634

This slim phone case from Otterbox offers reliable protection for your Apple iPhone 12 or iPhone 12 Pro without adding bulk. The low-profile design features raised beveled edges to help keep the touchscreen safe, while antimicrobial technology helps defend the surface. You will enjoy effortless access to all buttons and functions, plus the convenience of wireless charging compatibility.

  • Product Features

    • Antimicrobial protective phone case
    • Compatibility: Apple iPhone 12 and iPhone 12 Pro
    • Tested to MIL-STD-810G, Method 516.6, Procedure IV Transit Drop (4 feet)
    • Slim low profile design
    • Raised beveled edges help protect touchscreen
    • Access to all buttons and functions
    • Wireless charging compatible

  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
    • Orders will not ship in Macy’s packaging.
    • Enjoy a longer window to return most of your holiday purchases. See our Extended Holiday Return Policy to see if this item qualifies.
    • This item may not be shipped to Alaska, American Samoa, Guam, Hawaii, Marshall Islands, U.S. Virgin Islands, Puerto Rico, Palau, or the Pacific Islands.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.
    Your security is our number one concern.

    To report suspicious activity, please reach out to Macy's at 1-800-289-6229 or click here to report online.

Ratings & Reviews

Here's what customers think
  • Customers report mixed experiences with the case's protective capabilities.
  • The case generally offers a slim design and good fit for the phone.
  • Many customers find the case to be too slippery, lacking sufficient grip.
  • Some reviewers note that the buttons can be difficult to press or do not align correctly.
  • The rubber siding of the case may detach from the plastic backing over time.
AI-generated summary from 86 customers reviews.
3.6/5

86 star ratings & reviews

Write a Review
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19 customer images

86 reviewssorted by Newest

David
1 year ago

Great phone case.

Great phone case. This is the second one of these cases that I have had. It is sturdy and protects the phone well. I have dropped my phone several times, including in water with no problems.

Customer review from otterbox.com

Jim B
1 year ago

Great case!

Easy to install and makes the phone seem like new!

Recommends this product

Customer review from otterbox.com

Izzy
3 years ago

Falls apart within a year.

I have bought this phone case twice before, both times it has broken down at the rubber siding within a year. The rubber doesn’t stay attached to the plastic backing, and becomes loose. This has lead to my screen protector cracking because it doesn’t protect the edges of my phone anymore. I would not recommend this product.

Customer review from otterbox.com

Response from otterbox.com

Customer Service3 years ago

Hello, Izzy! We are so sorry to hear that you have experienced an issue with your case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!

No thanks
3 years ago

Crap!

To slippery to hold falls off everything. Need grip

Customer review from otterbox.com

Response from otterbox.com

Customer Service3 years ago

Hello! We are so sorry to hear that you are finding the Symmetry Series case to be a bit more slippery than you had hoped for. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with a return and assisting you with finding a perfect case to meet your needs.

Kelt
3 years ago

Cover keeps coming off ?

Phone keeps popping out of cover at top of phone . My previous Otter Box cover was a 3 piece affair with a soft plastic connector that started to come apart after about a years worth of use . So far , not too impressed with the Otter Box

Customer review from otterbox.com

Response from otterbox.com

Customer Service3 years ago

Hello, Kelt! We are so sorry to hear you are experiencing an issue with the corner of your case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!

JustJunior
3 years ago

Doesn’t live up to OtterBox standard

I’ve been using OtterBox since my first iPhone back in 2010. In that time I’ve worked a number of jobs that have put these cases to the test and I’ve always been impressed by how well they’ve protected my phone. Despite countless drops and various other impacts over the years, I’ve never wound up with even a crack on any of my phones, until now. I dropped my phone from a height of maybe 2 or 3 feet and the back completely shattered. I’ve never purchased a warranty plan on any of my phones because the OtterBox has always done the job (and I have to be super intentional about budgeting) so now I’m stuck with a broken phone and have lost my trade in value. I would not trust this case again.

Customer review from otterbox.com

Response from otterbox.com

Customer Service3 years ago

Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.

External reviewer
3 years ago

Not for iPhone 12

Does not fit the iPhone 12 good volume buttons don’t line up

Customer review from otterbox.com

Response from otterbox.com

Customer Service 3 years ago

Hello! We apologize for the fit issue you have experienced with your Symmetry Series case. Please give our CS Team a call at 1-855-688-7269 as we have an awesome warranty, and we are happy to help!

Zach
3 years ago

Bad paint

The paint chips off easily. This make it not look as good. But it does a good protecting my phone

Customer review from otterbox.com

Response from otterbox.com

Customer Service3 years ago

Hello! We're thrilled to hear you are enjoying the amazing protective nature of that Symmetry Series case! We apologize for the issue you are experiencing with the case chipping. We have an amazing warranty that will remedy this issue for you. Please give our CS Team a call at 1-855-688-7269 so we can help!