NIGHTMulberry Silk and Eucalyptus DualSilk Pillowcase
Product details
Web ID: 18906725205 reviewssorted by Newest
This review is from NIGHT 100% Mulberry Silk and Eucalyptus DualSilk PillowcaseJust ok
The pillowcase is a bit rougher than I thought. I got it on sale so I will keep it.
Response from Macy's
Thank you for sharing your honest feedback. We're sorry to hear that the feel of the DualSilk pillowcase wasn't quite what you expected.
Our DualSilk pillowcase combines 100% Mulberry Silk on one side with eucalyptus-based fabric on the other, creating a unique balance of softness, breathability, and durability. We understand that texture preferences can vary from person to person, and we appreciate you giving it a try.
Your feedback is valuable to us as we continue to improve our products. Thank you for your support, and we hope the pillowcase continues to provide you with a comfortable sleep experience.
Please feel free to reach out to hi@discovernight.com and share a screenshot of your review — we'd be delighted to send you a special discount coupon as a token of our appreciation.
This review is from NIGHT 100% Mulberry Silk and Eucalyptus DualSilk Pillowcaselooks great and feels great
Recommends this product
Response from Macy's
Thank you so much for your wonderful feedback! We’re so happy to hear that you love both the look and feel of your DualSilk pillowcase. We truly appreciate your support and hope it continues to bring you many comfortable and luxurious nights of sleep. Please feel free to reach out to hi@discovernight.com and share a screenshot of your review — we’d be happy to send you a special discount coupon as a thank you for loving our products.
This review is from NIGHT 100% Mulberry Silk and Eucalyptus DualSilk PillowcaseI'd like to have reviewed the product. But, I didn't receive it although it said delivered.
Response from Macy's
Hi,
I’m really sorry to hear this. I know how frustrating it is to be expecting your order and see it marked as delivered when it never made it to you.
This definitely isn’t the experience we want for our customers. Please reach out to us at hi@discovernight.com
with your order details so we can look into the delivery and help get this resolved as quickly as possible.
We’ll do our best to make this right.
This review is from NIGHT 100% Mulberry Silk and Eucalyptus DualSilk PillowcasePillow Case
Washed it before use but the silk side turned yellowish. We didn't like the look of it afterwards.
Response from Macy's
Hi Richard,
Thanks for flagging this. I’m sorry the silk side shifted in tone after the first wash. I know that changes the whole feel of the product, especially when you were expecting that clean finish.
With silk, color change can sometimes happen depending on wash method, detergents, or water temperature, but I don’t want you stuck with something you’re not happy with.
If you’d like, we can look into a replacement or help you sort out the next step. Just email us at hi@discovernight.com and we’ll take care of you quickly.
This review is from NIGHT 100% Mulberry Silk and Eucalyptus DualSilk PillowcaseSo luxurious
This pillow case is so luxurious. It’s butter soft & stays cool which I love. It’s supposed to help with your skin. I had to deduct a star because it’s wash in cold water & it has to hang to dry. Happy with my purchase.
Recommends this product
Response from Macy's
Thank you so much for your thoughtful review. We’re really glad to hear you’re enjoying the buttery softness and cooling feel of the pillowcase.
We understand that the care instructions can feel a bit limiting. Because silk is delicate, washing in cold water and air drying helps maintain its quality, softness, and skin-friendly benefits. A few tips to make care easier: hand wash or use a gentle cycle with a mesh laundry bag, use a mild detergent designed for silk, and lay flat or hang in a shaded area to dry to prevent damage.
We appreciate your feedback and are always here if you have questions or want more care tips. Enjoy your luxurious pillowcase!
Perfect for my hair
I have found the perfect solution to keep and maintain my hair style. No more frizzy or disheveled hair in the morning. Bought another for when I am traveling.
Recommends this product
Response from Macy's
Thank you for sharing your experience! We’re so happy to hear our product is helping you keep your hair smooth and styled, even in the mornings. It’s great that you grabbed a second one for travel, safe and stylish trips ahead!
We really appreciate your support.
This review is from NIGHT 100% Mulberry Silk and Eucalyptus DualSilk Pillowcasesilk pillow cases
wrinkles. little small. but still like the pillow case
Response from Macy's
Thank you for your feedback. We’re glad you still like the pillowcase, and we’re sorry about the wrinkles. We’ll share this with our product development team, and please feel free to reach out to us, we’d be happy to help.
do not buy
NO!! these come on the very small side and they stain easily. I bought 2 in Gray and 2 in White. The Gray we already used and returning the white which were never opened. I’m receiving emails from the company saying that they have the right to inspect and decide the refund from there. All in all I know Macy’s will have my back if they decide to play games with me. They weren’t even opened and again used the gray STUCK WITH THEM and they are not good quality at all. I would never ever recommend these and I buy pillowcases constantly ..these were two thumbs down, on top of that the company is going to be that vindictive because of the return. No thank you
Response from Macy's
Thank you for sharing your feedback. We’re sorry to hear that the pillowcases did not meet your expectations.
We’d like to clarify that our communication regarding the return was simply explaining the return and refund policy that applies to all orders. Any inspection referenced is part of our standard process to verify that returned items meet the eligibility requirements for a refund. It is never our intention to make the return process difficult or to be unfair to our customers.
Additionally, Macy’s return policy also states that, to be eligible for a return, items must be unworn and unaltered, in their original condition, with original tags attached, and in the original packaging when applicable. Our review process is intended only to confirm that these requirements have been met.
We understand your concerns regarding the fit and quality, and we appreciate you taking the time to share your experience. Customer feedback helps us continue to improve our products and services.