Mr. Christmas12" Nostalgic Christmas Tree
Product details
Web ID: 230732715 reviewssorted by Newest
Delightful Christmas decoration
The tree is very attractive. I reduced a star because the battery compartment is poorly made and difficult to open and close once the batteries are in.
Beautiful Little Tree
This was a very pretty pink tree, that lit up brightly. Arrived with a chip and too much trouble to send back.
Response from Macy's
Hi Lilia,
So sorry to hear about the tree arrived damaged. We can issue a partial refund or send a replacement for you. Please send us a picture of the damaged tree to customerservice@mrchristmas.com along with the order receipt so we can best assist you. Thanks
Poor Packing
The item arrived broken in pieces.
Response from Macy's
Hi so sorry to hear that your tree arrived broken. Please send us your order receipt and image of the broken tree to customerservice@mrchristmas.com and we can help you out with providing a replacement. Thanks
vintage pink Christmas tree
Exactly what I EXPECTED!
don't even bother
ceramic Christmas tree was sent in only bubble wrap. and a piece of brown paper at the bottom of the large box.i don't have to tell you the outcome.no one cares.another half hour on the phone to clear up.
Response from Macy's
Hi Timothy, we're very sorry your ceramic Christmas tree arrived damaged and for the frustration this caused. We appreciate you bringing the packaging issue to our attention, and we'll share your feedback with our team to help prevent this from happening again. Please reach out to us at customerservice@mrchristmas.com and we can help make this right for you. We apologize for the inconvenience. Thanks