L'OccitanePurifying Freshness Shampoo 10.10 fl oz
Shipped and sold by Seller Name 1
$31.00
Color:No Color
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Product details
Web ID: 250960281 reviewsorted by Newest
I loved the old formula - I will not buy this again
I have use the purifying freshnessshampoo for years and loved how it left my hair. I recently purchased a refill thinking it was the same formula. Upon shampooing my hair, I found the feel and outcome was completely different. I disliked how my hair felt after shampooing. At first, I thought I'd bought the wrong shampoo. I soon realized that the formula had changed. Unfortunately, I now need to look elsewhere for a shampoo.
Customer review from L'Occitane US EN
Response from L'Occitane US EN
We are sorry to hear of your experience with our Purifying Freshness Shampoo. We are committed to continuous improvement of our formulas to reduce our impact on the environment while ensuring the safety of our consumers and the sensoriality of our formulas. We would love to assist you in finding an alternative shampoo from our other collections. Please don't hesitate to reach out to our team for another product suggestion. Have a great day!