KitchenAidStand Mixer Shaved Ice Attachment KSMSIA
Product details
Web ID: 16425570230 reviewssorted by Newest
Holy microplastics, Batman! (aka: am I an idiot?)
Ok, I don’t feel like I am normally an idiot, but don’t make the mistake I did. The instructions aren’t super clear that you must run the ice puck container under water to release the puck and then use it. Seems obvious in retrospect, but instructions not clear. If you do not remove the puck, you will feel like it is surprisingly hard to get the Detachable Ice Cup mounted and then your mixer will struggle. You will wonder why, then notice black in your shave ice. And then realize you are shaving plastic. Not good. Especially since only 4 cups come with the machine. Sigh. Once set up properly, it seems to work much better. Obviously. Might have ruined the blade with the plastic bc texture is more snow cone than shave ice to this exHawaii girl. But maybe user error hurt a bit here. Doh! Don’t be like me.
Recommends this product
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear CS, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Shave Ice Attachment. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#399354002 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
Two of the ice molds broke!
Two of the ice molds broke on the second use!! I didn't want to believe the bad reviews on the molds and took a chance but it happened to me too :(
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear willinnj, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Shave Ice Attachment Ice Molds. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#397032678 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
A Kitchen Tool You Thought You'd Never Need
I bought this product because I couldn't find a decent ice shaver that will produce a particular Filipino ice dessert called HaloHalo. The ice shaver attachment was uncomplicated to assemble and a breeze to use. Unfortunately, unlike most people, I have no inclination in taking a lot of random photos but I can assure you the product works really well and served my purpose! Thanks Kitchen Aid 😊
Recommends this product
Customer review from kitchenaid.com.au
Response from kitchenaid.com.au
It’s awesome that the Ice Shaver attachment was exactly what you needed for making Halo-Halo. Getting that shaved ice texture just right can be tricky, so it’s fantastic to hear it was easy to set up and worked like a charm for you. Your end result looks absolutely delicious! Happy dessert making! 🍧🍨
Poor internal mechanism failed after a year.
Used this for one summer several times and enjoyed it. Put the parts away for winter. When we got it back out we found that the main upper housing does not connect with the driving shaft that is screwed into it anymore. Took the metal shaft mechanism (that ends in a square profile post), and looked inside the white main unit. There appears to be something missing or broken off, because the metal shaft no longer connects to the gear mechanism. We have no idea what happened, but what a total bummer. Can't afford a new one. Can't sell this one. Can't fix it. Can't find a replacement part. Pretty unhappy.
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear AR84, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Shave Ice Attachment. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 384920648 used for the review, phone number, street address, zip code, model & serial number on the attachment, and date of purchase. We look forward to your reply. Thank you. Review Team
Works great
Works great and my granddaughter loves having snow cones!
Recommends this product
Fast and perfect snowball shaved ice!
I have owned many ice shavers. Thus is fantastic. Fast , great texture for snowballs. Grandkids love it ! Clean up simple.
Recommends this product
Customer review from Kitchen Aid
Great add-on to our KitchenAid mixer
Great add-on to our KitchenAid mixer. Easy to install and use. It is really well made.
Recommends this product
I love it. Just keep trying it does work.
there is a steep learning curve because I am 1} old 2} no teenagers to help. That being said, I love this product. There's some things that I had to do because I am not that strong to use this product. First of all, even though the instructions tell you to get the plunger pull the plunger up once it's attached, I did everything before I attached it to the machine. So first, I pulled the plunger up until I heard the click. Once that happened, I did detach the ice holder and other parts but mine came together so I didn't need to remove the blade. I also found that because it was off of the machine, it was a lot easier to align the ice cup with the ice inside with The whatever you wanna call that big white thing that is gonna run the shaver. However, once I got it all set up it made really great shaved ice. What you want to know is at the end. It will come out kind of chunky because I did not make sure my ice blocks were level but frankly, I don't care. This is a great way for me to get water.
Customer review from Kitchen Aid