Sense Pro True Wireless Open-Ear Headphones

Shipped and sold by Seller Name 1
$199.95
Color:Black
Size:No Size

Product details

Web ID: 26613087

JBL's open-ear headphones rest gently on the curve of your ears, letting you enjoy high-resolution audio while staying connected to your surroundings. These true wireless earbuds utilize specialized sound technology to direct music straight to you, and the ultra-soft silicone earhooks provide a custom fit that remains comfortable during long listening sessions.

  • Product Features

    • Open-ear headphones rest comfortably on the curve of your ear, not in your ear canal, so you'll always hear the world around you.
    • True wireless connectivity with Hi-Res Audio Wireless certification
    • 38-hour battery life
    • Two beamforming mics per ear accurately capture voice with an AI-trained algorithm filtering environmental noise.
    • IP54 water-resistant
    • JBL OpenSound technology with Air Conduction
    • Unique adjustable split ear hook with a soft, ergonomic design and metallic accents
    • Premium earhook of ultra-soft liquid silicone and a slim memory internal wire
    • This product will be delivered by Standard Ground Shipping and is not eligible for Premium or Overnight Shipping.
    • Imported

  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
    • Orders will not ship in Macy’s packaging.
    • Returns must be mailed back to seller within 30 days of purchase. All items must be fully disassembled and securely repackaged in their original packaging or equivalent protective materials
    • This item may not be shipped to Alaska, American Samoa, Guam, Hawaii, Marshall Islands, U.S. Virgin Islands, Puerto Rico, Palau, or the Pacific Islands.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.
    Your security is our number one concern.

    To report suspicious activity, please reach out to Macy's at 1-800-289-6229 or click here to report online.

Ratings & Reviews

Here's what customers think
  • Customers consistently praise the clear and high-quality sound for music and calls.
  • The open-ear design allows awareness of surroundings while providing a comfortable listening experience.
  • Many customers find the fit secure and comfortable for extended wear and various activities.
  • Reviewers report excellent battery life and easy connectivity with devices.
  • Some customers experienced initial difficulty with the fit or sensitive touch controls.
AI-generated summary from 33 customers reviews.
4.3/5

38 star ratings & reviews

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55 customer images

38 reviewssorted by Newest

Mere71
27 days ago
Date of use:2026-09-01

Ripped Off

I bought this product only to find out after it arrived that i had to spend even more money on a charging cable as JBL doesn’t provide this nor do they tell you before buying. I would probably think twice before purchasing this product. Also, the quality isn’t that great.

Customer review from jbl.com

TCMAVERICK
2 months ago
from Northern New Jersey
Date of use:2026-07-10

Great product

I love the fit and the sound. They are extremely comfortable. And the sound quality is outstanding for such small ear buds. And the battery life is more than satisfactory. I do wish they played a bit louder. And at times when I’m sweating or moving around quite a bit the shift. But they are most certainly worth the price.

Customer review from jbl.com

Rocket52
3 months ago

Will not stay on my ears while working. I wear glasses. Will be returning these. Full volume and can barley hear it.

Customer review from jbl.com

Response from jbl.com

Customer Support3 months ago

We'd like to work with you directly to address the issues you're experiencing with your unit. Please contact our customer support team via this link: https://support.jbl.com/us/en/#contact

GilbertoR
3 months ago

It doesn't fit well

It doesn't fit well, they stay lose and can easily fall to the floor if you are not careful, too big for standard ears, this still needs the silicon ear adapter, I tried with 6 diferent people in a meeting and same comments, the design needs to be re-tested and improved.

Customer review from jbl.com

Response from jbl.com

Customer Support3 months ago

Thanks for your feedback. We appreciate your input, and we'll make sure to forward it to the appropriate team.

Bilal5
3 months ago
from Northampton

Great Product

Excellent thing, less damage to ear as well as wear while driving you knows whats going around you

Customer review from jbl.com

Chiosa
4 months ago

I love it, connects easily with your device, sounds very well with music, very clear on voice calls

Customer review from jbl.com

mahmoods
4 months ago
from Melbourne, Australia

Great sound quality and very comfortable

I bought this a few weeks ago and have been using it constantly ever since for work calls as well as sports. They are very light weight, comfortable and the sound quality is amazing. And the battery life is very good as well. Really deserves 5 starts, the only reason I gave it 4 is because the part with the speaker sometimes falls out of place what I move or laugh and I have to put it back in place, so a slight inconvenience, but otherwise a perfect product!

Customer review from jbl.com

Claire6827
5 months ago
from Melbourne, Australia

🎧 JBL headphones

🎧 These JBL headphones have been fantastic. The sound quality is exceptional for calls, podcasts, and music. The battery life is great and the connectivity is seamless. Ear pods have never worked for me because they fall out when I talk or I accidentally hang up trying to push them back in. These are completely different. They stay put. They stay clear. They felt a little heavy at first and it took me a moment to get used to how they sit on my ears. Once I learned to twist them slightly, they became comfortable for long wear. I can keep them in for hours now. Highly recommend.

Customer review from jbl.com