Live Pro 2 True Wireless Noise-Cancelling In-Ear Headphones

Shipped and sold by Seller Name 1
$169.95
Color:Black
Size:No Size

Product details

Web ID: 16193067

With 11 mm dynamic drivers powered by JBL Signature Sound, these true wireless earbuds deliver remarkably clear audio for your music and calls. You can easily manage your surroundings using True Adaptive Noise Cancelling and Smart Ambient, while six beamforming microphones keep conversations crisp. VoiceAware also lets you decide exactly how much of your own voice you hear during calls.

  • Product Features

    • True wireless in-ear headphones feature True Adaptive Noise Cancelling with Smart Ambient
    • Wireless charging
    • 40-hour battery life
    • Six beamforming microphones reduce wind and noise interference so your words always come through loud and clear
    • IPX5 water-resistant
    • 11 mm dynamic drivers powered by JBL Signature Sound
    • VoiceAware allows you to control the amount of mic input routed back into your earbuds
    • This product will be delivered by Standard Ground Shipping and is not eligible for Premium or Overnight Shipping.
    • WARNING: Do not use any power adapter, charger, or cords other than those included with your product. Using incompatible, counterfeit, or noncertified accessories can cause fire or accidents. Contact the manufacturer for replacements.
    • Imported

  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
    • Orders will not ship in Macy’s packaging.
    • Returns accepted within 14 days of purchases with tags attached. Items are not returnable if worn or altered. Merchandise must be returned with all packaging and accessories to get a refund.
    • Enjoy a longer window to return most of your holiday purchases. See our Extended Holiday Return Policy to see if this item qualifies.
    • This item may not be shipped to Alaska, American Samoa, Guam, Hawaii, Marshall Islands, U.S. Virgin Islands, Puerto Rico, Palau, or the Pacific Islands.
    • This product will be delivered by Standard Ground Shipping and is not eligible for Premium or Overnight shipping.
    • Cannot ship to Northern Mariana Islands, Marshall Islands, Armed Forces Europe, Federated States of Micronesia, Hawaii, Alaska, Armed Forces Pacific, Armed Forces Americas, Puerto Rico, American Samoa, Guam, Palau, U.S. Virgin Islands
    • This item has a lithium battery. Return requires a hazmat label and special packaging. If there's an issue, bring the item in store for help with your return.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.
    • Please call customer service for returns.
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    To report suspicious activity, please reach out to Macy's at 1-800-289-6229 or click here to report online.

Ratings & Reviews

Here's what customers think
  • Many customers find the sound quality excellent, with clear audio and good bass.
  • The noise cancellation feature is effective for many reviewers, blocking out ambient sounds.
  • Some customers experience issues with connectivity, including random disconnections and difficulty pairing.
  • Reviewers have mixed opinions on the fit and comfort, with some finding them comfortable and others experiencing them falling out.
  • The touch controls are sensitive, with some customers reporting accidental activations, especially outdoors.
AI-generated summary from 174 customers reviews.
3.7/5

182 star ratings, 180 reviews

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180 reviewssorted by Newest

Twasthetism
1 month ago

Loads of bass! Sounds awesome

These are great! And they stay in my ear! Loads of bass. Especially if you have the app. Custoom eq! Buy em.

Customer review from jbl.com

DazD
1 month ago

Perfection? Set controls to “Bass”

Whack it to bass setting and the dynamics are bang on to my old sound sullied ears.

Customer review from jbl.com

DanTheMan97
2 months ago
Date of use:2025-12-01

When they work they sound good

Nice sound, but not user friendly and way to many malfunctions after short time. One bud getting quieter than the other, both being weirdly quiet sometimes. I had to do a lot of resets. Will not buy again.

Customer review from jbl.com

momo5926
2 months ago

Has potential but falls short

I've had these for about 8 months. Started off strong but had been on the decline ever since. Settings will change as I'm walking without me touching my earbuds, it's even hung up on calls while I'm talking. Whenever I'm on a call, people tell me I sound like I'm really far away and people walking past me are louder than I am. Wanted to love them but features are lacking

Customer review from jbl.com

Response from jbl.com

Customer Support2 months ago

We'd like to work with you directly to address the issues you're experiencing with your unit. Please contact our support team via this link: https://support.jbl.com/us/en/#contact

Saneli92
3 months ago
from Rockville

Great one

Great one's, clear sound, enough loud, good bass, great battery, just one con, they almost fall out from ear after some time and while speaking, try to change the gums, gonna try again, but anyway, great earbuds. Happy with purchase.

Customer review from jbl.com

Nata9
3 months ago

So far so good

The sound quality is great. Battery life....not so much. I have to charge the buds after about 6 hours of use. I wish they lasted at least 12 hours.

Customer review from jbl.com

frnadolski
4 months ago
from Seattle

Ambient Aware is a reason to avoid.

Had an earlier pair that worked great but accidentally fell into water so a new set was ordered. Same model but the Ambient Aware is driving me crazy. I am 90% a mono ear piece and as soon as I step outside it is constantly trying to activate Ambient Aware and all it does is activate my Bixby which I do not use. I turn it off in the app and it turns itself back on. The constant beeping as it is flipping back and forth turning itself on and off is frustrating. It will tell me several times that Ambient Aware is on an then off, then back on and off. According to thousands of complaints on the web JBL is VERY aware of this issue and it affects multiple models but they refuse to correct the firmware, my software for the earbuds is v6.7.0 and v2.0.2 for the case.Why does it even turn on in mono mode? This issues has changed my recommendation for this brand.

Customer review from jbl.com

Harjinder001
4 months ago

Poor built quality, not repairs

This was good until it fell out of my ear and opened up like pistachio Then i got to know from customer care that this can’t be repaired they come under non repairable category Total money wastage never buy this product

Customer review from jbl.com