JBLLive Beam 3 True Wireless Noise-Cancelling Earbuds
Product details
Web ID: 20080331161 reviewssorted by Newest
Bad features and software bugs
The ear bud case makes beeping sound if battery low. Teared down half of house while found this sound source, during night time. Awfull and not needed. Same as the screen on the case. Also ear buds make a loud in ear knocking noise from time to time, irritating. Not sure if would have purchased if knew that in advance.
Customer review from jbl.com
Response from jbl.com
Thanks for bringing this to our attention. You canāt turn off the beeping sound of our JBL Live Beam 3 charging case when the battery is low because itās a builtāin safety alert. Since this is a feature that we can not disable, we suggest that you make sure that the case always has enough charge. You may try a reset to check if the knocking noise from the earbuds will disappear. Triple tap either earbud, on the third tap - press and hold the earbud for more than 5 seconds. The earbuds will power off and be factory reset. If you need more help, please contact us at https://support.jbl.com/
JBL Live Beam 3 - Poor design, poor connectivity!
I bought the JBL Live Beam 3 earlier this year! The noise is clear and crisp, noise cancellation is good. However, the connection points of the ear buds are facing in and touches the skin and produced some sort of minor electrical shock that irritates the skin bear my ear and caused itchiness. The Bluetooth connection is rather poor. At times, I have to repeatedly connect it manually to my phone or PC. After connected to the device, at times, touching the earbud doesn't generate any reaction for changing the mode or can't stop playing the music or video. Overall, I rate this product as BAD!
Customer review from jbl.com
Response from jbl.com
We appreciate your feedback on our JBL Live Beam 3. We value your feedback in helping us improve and provide an exceptional user experience. If you need more help with your unit, please get in touch with our customer support via our official website or hotline.
Great bass
I bought this maybe a week or 2 ago came next day which is so good also the bass is fire š„ I love it š
Customer review from jbl.com
Donāt buy
Bought this 1 month ago. Very high over priced. Tour pro 2 is better. Donāt buy.
Customer review from jbl.com
Response from jbl.com
Thank you for your feedback.
Need to improve Service
I bought this a year ago, firstly i hade a issue the left side is not working and display got stucked . and the connectity of the product should be ok and its needed more magnetic power even the low budget earbuds has more magnetic power than this . why the premium one has many issue, i was clamed warranty on 7 months ago for the problems , still its right side has charging issue , its not working its dead , if i didn't get any response for this i will be complaint with consumer court , sorry for my inconvinient respond , why i need to spend 12 k for a year for just a earbud .the jbl has only replacement why are you not giving spare for it , i am a jbl existing user now i would like to buy the jbl tour one m3 smart tx. now am afraid to buy this why ? should i spend 34k for just a year ? one more thing its noise cancellatioin is very good and soud is too its structure is too good why the product difference to other becouse its not has a proper service please send a replay and solution for this as soon as possilbe
Customer review from jbl.com
Good noise cancellation
I had one in it broke suddenly after 9 months i want and change it with my warranty and the second one after 7 months the screen stopped working and the earbuds doesn't always turn on when i take it out of the box
Customer review from jbl.com
Response from jbl.com
Call us now at: +44 161 222 3325 Monday - Friday: 08.00-17.00 Saturday - Sunday: 09:00-15:00
Amazing product
I got this around July 2024, itās been 2 years and this things are holding strong. I work in construction so this earbuds have been through water and dust. I have dropped them down multiple floors multiple timesā¦..and they still work without a problem. I have even ran them through the washer and let them dry and they turned on without a problem š. I could testify for their durability. They did seem to have a connection issue at the very beginning but I updated them and it got fixed. They sound great and I found myself using the tiny screen a lot more than I thought I would. The battery life was good lasted me a good 3 days before recharging the case. I do wish they made the tap feature a bit more sensitive.
Customer review from jbl.com
Good ear buds, terrible case.
The ear buds themselves are decent. Noise cancelling works to a decent level. Sound on them is nice enough. Fit is good straight out of the box for me. Battery life is good and can connect to multiple devices and switch between them seamlessly. Now the case. It's stupid and a cause of constant issue. The screen turns on to motion. Not bad but if you have them in you bag this means it is always on. Super sensitive to the point that anything can swipe, press buttons on it, so settings get changed randomly due to this issue. The screen also drains the battery more than charging the ear buds. 3-4 charges if all goes well. But that's if the battery doesn't drain itself because of this stupid screen. Have had these buds for a while now and just really brings the whole experience of having these down. Not sure why ear buds need a screen in the first place.
Customer review from jbl.com
Response from jbl.com
We're sorry to hear about your experience on our JBL Live Beam 3. To fix this, you may adjust its wake settings to save battery life. Open the JBL Headphones app, go to Smart Charging Case Settings, and locate the Quick Wake Up option. From there, you can change the screen wake trigger from a single tap to a double or triple tap, or turn off Quick Wake Up entirely so the screen only activates when you open the lid or press the physical button. Lowering the screen brightness and reducing the screen auto-lock timeout in the app will help conserve battery power. Please contact our customer support for further assistance.