JanSportDriver 8 20" Rolling Backpack
Product details
Web ID: 27836573389 reviewssorted by Newest
Saved my back!
I have this backpack for over a month now and I am a nursing student, 5 days in school. What's inside my backpack are 1-2 thick books, binder, huge pencil case, purse with personal stuffs, another purse for electrical items like charger, powering, laptop and charger, etc. This bag saved my back! I am pretty much organized and I am really taking good care of my belongings. This bag is still intact. Wheels, handle, zippers still pretty good. If you take care of your bag it will lasts longer.
Customer review from JanSport
Inferior quality to my last
Inferior quality to my last Jansport. It will never last as long. Fewer pockets and very poor design of rigid flap covering zipper. New handle not an improvement over former u-shape. Terribly overpriced for the downgraded product. Will never buy brand again.
Customer review from JanSport
Bought this to help with
Bought this to help with child with back pain. He really likes it. Appreciate the fast shipping.
Customer review from JanSport
Mixed feelings: only 1 water bottle pocket and strap broke
I'm a teacher with a lot of heavy books and tech. The wheels and handle have held up to an urban commute. The wheels are a hard plastic so are noisier than rollerblade-style wheels on sidewalks. The durability issue I've had is that the clip that holds the backpack strap to the backpack broke after only a few months. I would like it much better if there were 2 side water bottle pockets and if the handle was a double pole design so another bag with a luggage pass-thru could sit on top of it. If you are only looking to roll it then I recommend it.
Customer review from JanSport
Lifetime warranty doesn't mean much when shipping is $80
Bought this for my daughter after she bruised a rib. Purchased in February of 2025. The backpack straps broke within a week. Handle stopped extending by May, wheel broke in June.
Customer review from JanSport
Response from JanSport
Hello, thank you for your review. We really apologize that you are having issues with your backpack, we do have a limited lifetime warranty on all of our products. Please follow this link to start a claim and we will be more than happy to assist you with that. https://www.jansport.com/pages/warranty
Lifetime warranty doesn't mean much when shipping is $8
Bought this for my daughter after she bruised a rib. Purchased in February of 2025. The backpack straps broke within a week. Handle stopped extending by May, wheel broke in June.
Customer review from JanSport
I would buy this backpack again
I use this product for school. It helps is much that I don't even have to carry a heavy a backpack and l'm only in middle school. This helps with my back problems so much. It just carries my stuff for me and l'm just pulling it to my next class. I recommend buying this for school or work.
Recommends this product
Customer review from JanSport
Broke twice
We bought one of these and in 6 months one of the wheels broke. We had to pay $50 to return it for warranty and ordered another one since we got the refund. The telescoping handle broke on the next one within 3 months. Had to do the same process yet again. Now wondering whether I should order again or not.
Customer review from JanSport