Ella JayneGusseted Soft Plush Down Alternative Stomach Sleeper 2-Pack Pillow, Standard
Product details
Web ID: 827839284 reviewssorted by Newest
My Fault (wrong pillow for me)
These are nice, good-quality pillows, but they just aren’t for me. They feel far too flat and deflated. Since I ordered them online, I wasn’t sure whether they would suit my preferences, but unfortunately, they do not.
Do not buy these pillows
They are the worst quality pillows I have ever opened. flimsy aND i CAN TELL THE FILL IS VERY CHEAP AND WILL BUNCH UP. Returning
Response from Macy's
We are sorry to hear that these pillows did not meet your expectations upon opening the package.
For future shoppers, we want to clarify that our Soft Plush Stomach Sleeper pillows are intentionally crafted with a lower profile and a softer, lighter density to ensure proper spinal alignment for front sleepers, preventing neck strain throughout the night. Additionally, because our pillows are compressed in vacuum sealed packaging for transit, the poly gel fibers need a little bit of time and fluffing to expand. Placing them in the dryer on low heat for a few minutes or giving them a thorough fluff will allow the fill to fully expand and settle evenly within the gusseted casing.
If you are a side or back sleeper looking for a higher loft and firmer support, a medium or firm density pillow would be the right fit for your sleep style. If you would like assistance or have questions about finding the ideal density, please reach out to us at support@ellajayne.com.
I would not classify this pillow as a "down alternative" and I would have been disappointed if I had paid full price. They will be used on a guest bed so they will probably be fine for that purpose. The stuffing is not evenly spread, the loft is a little too squishy and smothering and I suspect that they will flatten and bunch over time. I would not purchase again.
This pillow is just right!
Most pillows that I have tried have been too high and too hard. These pillows are very soft and comfortable for me. I frequently sleep either on my side or on my stomach. Like Goldilocks’ experience it’s neither too hard nor too soft. It is just right.
Recommends this product
Stoled package
I like the quality of these pillows—this was the second pair I ordered. On this second occasion, the delivery driver himself stole the package; he took the photo, then opened the package and took the product. I contacted Macy's, but they told me that since there is photographic evidence of delivery, they aren't responsible. So, who is responsible in this case? What kind of shipping companies do they hire? Is no package ordered from Macy's safe?
Response from Macy's
Thank you for your feedback, and we're glad to hear you were happy with the quality of the pillows you previously received.
We are very sorry to hear about your delivery experience. For future shoppers, this review relates to an alleged delivery issue rather than the product itself. Once an order leaves our facility, the retailer and their shipping partners manage the delivery process.
Please reach out to us directly at support@ellajayne.com with your order information. While we are not involved in the carrier's delivery operations, we would be happy to review the situation and work with Macy's to help find a resolution.
Soft and comfortable
I’ve been searching for a down alternative soft pillow for a long time. This pillow is very soft and comfortable for stomach sleepers but really offers no support if you’re a side or back sleeper.
Recommends this product
Perfect "Smoosh"
I took a chance and ordered a pair of these. These have just the right amount of give and "smoosh" in a down alternative. Fabulous pillows that really mimic true down and provide support with comfort. The Ralph Lauren equivalents are not anywhere in the same league as these. Ralph Lauren made a good pillow years ago, but not so much anymore. I highly recommend the Ella Jane pillows and will be ordering more.
Recommends this product
Horrible Pillows
Do not buy these pillows! They are way too soft like your sleeping on nothing.