Ella Jayne100% Cotton Dobby-Box Shell Firm Density Side/Back Sleeper Down Alternative 2-Pack Pillow, Queen
Product details
Web ID: 8278339115 reviewssorted by Newest
Comfortable pillow
Very comfortable and supportive pillow. It feels soft but still provides great support, and I slept very well on it. Great quality and definitely a pillow I would recommend.
Recommends this product
Customer review from ellajayne.com
A good pillow is hard to find
A good sleep is worth every penny. I'm soooooo glad I didn't have to break the bank to get it. I like my pillow firm. I sleep mostly on my side and will on my back. This pillow is a great find. Not soft at all and not do hard. I have been getting a better night's sleep with them. Got 2 which seems like a price for one. Thanks Macy's for the love
Recommends this product
Bad and misleading advertisement
Awful just Awful. I logged into Fedex to track the pkg and it showed that it was coming from Goodwill in TX. I immediately called Macy's to complain. On their website they do not show this. They said that they could not help me and to feel free to return it. I said that I will definitely return it and I didn't appreciate them misleading me. Well, the package came opened as if someone else returned it. I did not open it and will be returning it.
Soft
Too soft
Response from Macy's
Thank you for your feedback. This pillow is part of our firm density collection, and many customers find it to be supportive and aligned with the firmness level we advertise. That said, firmness is highly subjective and can feel very different depending on each person’s build, weight, and sleep style.
If this pillow felt too soft for you, it does not mean it is not firm; it simply means that, for your individual needs, a denser or higher-loft pillow may be a better fit. For those looking for stronger resistance with less give, we recommend exploring our extra-firm options.
These pillows are not for side sleepers.
Really wanted to love these
Response from Macy's
Thank you for your feedback. I’m sorry to hear that the pillows didn’t work out for you as a side sleeper. While they are designed to provide firm support for side and back sleepers, we understand that pillow preferences can vary from person to person.
We’d love to help you find a pillow that better suits your needs. Please don’t hesitate to reach out to us at support@ellajayne.com, and we’ll be happy to assist with a return or recommend a different option.
Thank you for giving them a try, and we hope to find the perfect fit for you soon!
Disappointed
I purchased a four pack of Ella Jayne king overstuffed pillows four years ago. They were great for sleeping on my side and held up well. I ordered these hoping they would be overstuffed like my old ones. They were not and they were double the price. I shipped them back for return this am.
Customer review from ellajayne.com
Great night of sleep!
Perfect amount of support to give me a restful night of sleep. This was a great purchase!
Recommends this product
Customer review from ellajayne.com
Perfect Pillow!
My husband and I love these! They are soft, cool, and do not lose their shape. I had originally ordered the cool n comfort gel fiber pillow, but we wanted a more firmer pillow, so I ordered these. They are perfect for us since we are side/back sleepers. Ella Jayne is a great company with great products...very quick to respond to any issues, packaging was excellent and fast shipping!
Recommends this product
Customer review from ellajayne.com