Pro-Collagen Cleansing Balm, 3.5 oz.

$63.75 (15% off)BESTapplied$75.00
Size:3.50 oz
Offers & perks
Free gift with purchase
See offer details
6-month financing with Macy's Card.

Product details

Web ID: 19227585

The best-selling Pro-Collagen Cleansing Balm transforms into three unique textures for the ultimate cleansing experience. The rich balm melts into a luxurious oil when massaged into the skin, before transforming into a hydrating milk on contact with water.

  • Product Features

    • WHAT IT DOES:
    • Unique formula effortlessly removes makeup, daily grime and surface pollutants; it also deep cleanses and softens as a facial mask
    • SKIN TYPES:
    • Ideal for all skin types
    • HOW TO USE:
    • For makeup removal, scoop out product and gently massage onto dry skin
    • For a weekly mask, apply to skin and leave on for 10 minutes
    • Rinse with warm water or wipe off with a damp washcloth
    • RESULTS:
    • 97% agreed product helped remove impurities without stripping skin of moisture*
    • 98% agreed product quickly and easily removes makeup, daily grime and visible pollutants**
    • 97% agreed product left their skin feeling softened**
    • 92% agreed they saw improved radiance after using product**
    • *Based on a consumer perception study with 120 subjects
    • **Based on an independent user trial with 120 people over 2 weeks

  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.

Ratings & Reviews

Here's what customers think
  • Customers consistently praise the product's ability to effectively remove all makeup, including stubborn eye makeup, without harsh rubbing.
  • The balm leaves skin feeling soft, smooth, clean, and hydrated, without tightness or greasiness.
  • Many customers enjoy the luxurious, buttery texture and the spa-like, relaxing scent of the product.
  • Reviewers with sensitive, dry, or acne-prone skin report positive experiences, noting it does not cause irritation or breakouts.
  • A little product goes a long way, making it last for an extended period.
AI-generated summary from 2,690 customers reviews.
5/5

2,706 star ratings, 2,700 reviews

Write a Review
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On average, customers rate the Oil-absorbing/moisturizing of this item as Moisturizing.

On average, customers rate the Heavy/light of this item as Neutral.

On average, customers rate the Best for day/best for night of this item as Best for night.

478 customer images

2,700 reviewssorted by Newest

ScottB
18 days ago
Date of use:2026-09-01

I had some issues

This was included as a gift. I was not impressed. The scent is kind of unpleasant. It doesn’t foam up as shown on the site. It also doesn’t leave my face with that squeaky clean feeling as the marine cleanser and in fact feels a little oily. I’ll probably use up the gift but would not purchase it.

Customer review from elemis.com

GettingOn1509
23 days ago
Date of use:2024-11-14

Divine

I have tried several (if not most) of the different scents in this product but have ended up back with original as to me it’s the most like a salon experience. I absolutely adore using this at the end of the day. It is like a real caress and I can feel my skin relishing it. It feels so soft and hydrated, especially followed by the Overnight Matrix. Yes, it cleanses beautifully, but it’s almost more important to me that it allows me to be kind to myself and say to my skin “you deserve this” as I unwind at the end of the day.

Recommends this product

Customer review from elemis.com

leslie
24 days ago
from Kirkland
Incentivized:No

My favorite cleanser

I use this on my face before it’s wet and the smell and how soft it leaves your skin are the best.

Recommends this product

LS00007
1 month ago
from Cornwall
Date of use:2026-08-19

Highly Recommend

Used this product many years in my evening routine. Gently cleans off any makeup, washes away and leaves my mature skin fresh and clean

Recommends this product

Customer review from elemis.com

DBBB
2 months ago
from Lancashire
Date of use:2026-07-22

Fantastic

Great product

Recommends this product

Customer review from elemis.com

Alice
2 months ago
Date of use:2026-07-27

Lovely cleansing balm

This cleansing balm is very smooth to apply and emulsifies easily to help wash away the day, dirt and pollution without drying my skin out. A little goes a long way and my skin always feels cleansed and refreshed afterwards.

Recommends this product

Customer review from elemis.com

Mother of Drummers
2 months ago

Smells absolutely terrible!

This cleansing balm smells awful!! I literally felt like I was putting machine grease on my face! The smell literally reminds me of the machine grease that they would use at the restaurant I worked at as a teenager. Thankfully I received this cleansing balm as a free trial, so I don’t feel bad throwing it away. Left my face feeling greasy as well. I literally had to rewash my face three times with another cleanser to get rid of the smell from my face.

Customer review from elemis.com

Marcie
2 months ago
from West Alexandria, Ohio, USA
Date of use:2026-07-09

Moisturizing

I have tried so many products but none have compared to this cleanser. So lovely.

Recommends this product

Customer review from elemis.com