DysonSpot+Scrub Ai Wet and Dry Robot Vacuum | Black/Blue
Product details
Web ID: 26527932228 reviewssorted by Newest
Amazing buy
It’s amazing, even better that in the app your can choose what rooms you want done
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for taking the time to share your feedback. We're delighted to hear you're enjoying your machine and that the ability to choose which rooms to clean through the app has made the experience even better. It's wonderful to know you're finding it so convenient and effective. If you ever need further assistance or support, please visit: https://www.dyson.com.au/dyson-support
Stylish & quiet, but struggles in older homes
I love the design of this robot vacuum. It’s incredibly stylish, impressively quiet, and the bagless waste bin is a great feature that’s quick and easy to empty without the ongoing cost of replacement bags. That said, it hasn’t performed well in my home. I live in a 300-year-old cottage with a mixture of hardwood flooring and traditional quarry stone tiles. The AI seems to mistake the natural colour variations in the quarry tiles for dirt, repeatedly cleaning the same darker areas instead of moving on. This drains the battery to the point where it couldn’t even complete cleaning just three selected ground-floor rooms before returning to recharge. The navigation also feels quite chaotic rather than methodical, and when it encounters larger changes in floor level it tends to thump itself over them, which is surprisingly loud given how heavy the unit is. The companion app is another weak point. Even simple adjustments involve navigating through far too many menus, making it more frustrating to use than it needs to be. Overall, this is a beautifully designed, quiet robot vacuum that I think would suit a modern home with consistent flooring, such as carpets or uniform wooden floors. However, if you live in an older property with traditional or uneven flooring, the AI may struggle, and that significantly affects the overall experience.
Customer review from Dyson
Great robotic cleaner
Absolutely love the cleaning ability of my new Dyson scrub and spot. Runs daily and floors have never felt cleaner. Only issue is when the robot does the boundary of each room, it leaves a trail of dirty water drops from the dirty water bin. Also had to rejoin to wifi within the first couple of weeks which was painful. App interface could be better
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for your review. We're thrilled to hear you're loving the cleaning performance and that your floors have never felt cleaner. We would like to assist you further, please book time with our Robot Concierge & Expert Team here: https://bookings.gettimely.com/dysonbooking/bb/book.
Excellent machine
Purchased two months ago, we have two ( spoilt rotten ) working dogs that live inside, hence machine gets a serious daily work out. Have had the occasional hick up but nothing serious, reluctant to climb onto a rug on occasions but I would still highly recommended.
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for your review. We're thrilled to hear your machine is standing up to the daily demands of a busy home with two hardworking dogs and delivering strong performance overall. We appreciate your recommendation and are glad it's proving to be a valuable addition to your home.
Fabulous Wash returns to clean roller mid wash
I am extremely happy with my Spot and Scrub.I have white shiny tiles and they are streak free. It navigates around obstacles with great suctions on the grout the tiles.There is ample battery power to do the entire house. Love my Dysons.
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for taking the time to share your feedback. We're delighted to hear that you're extremely happy with your Dyson Spot and Scrub, and that the wash returns to clean the roller mid wash for consistently great results. It's fantastic to know your white shiny tiles are streak free, the machine navigates around obstacles effectively, provides great suction on grout and tiles, and has ample battery power to clean your entire home. If you ever need further support, please visit our support page: https://www.dyson.com.au/dyson-support)
Great design but has its flaws
The Dyson looks very smart, but is quite a large unit to keep somewhere out of the way. I positioned ours in the kitchen, a fairly central position in the house. I wanted it to clean the kitchen, hallway, cloakroom and office which is all hard flooring. The setup of the Dyson was fairly staightforward in mapping the floor layout with all the obstacles like tables, chairs, dog bed, etc. I set it to clean at 1am each morning, alternating between vacuuming and scrubbing the floor. The first couple of times it seemed to work well in vacuuming the floor and then washing it. However, on several occasions, the Dyson app would show that it completed the clean in very few minutes. The app shows where the Dyson had cleaned and it seemed very sporadic, missing out complete areas. This was the same for both vacuuming and washing. I even tested it during the daytime on a manual vacuum and it only did sporadic parts of the kitchen and office. When it did work well, the suction of the Dyson is very good and I particularly like the way it transfers the dry rubbish from the robot to the main docking station so you don't have to empty the robot every time it docks. The storage tanks for the clean and dirty water is great as they are dead easy to empty or refill. I like the way that the Dyson heats up the solution to make it easier to clean the floor rather than using cold water. Other occasions when I've watched the robot do a wash of the floors, it will start close to the docking station, but not finish washing the kitchen, then go to the office which is furthest point, then back to kitchen and go over what it has already done. It would then return to the docking station to clean rollers/recharge, then off again and clean what it's already done, but then not finish the rest of the kitchen. It did not follow any logic for a AI powered robot. One of the most enfuriating things was when trying to connect to the robot when it was docked and the app said it couldn't connect and to try again. I would then press the power button on the robot to then see if it would connect to the app, but no, it would go into a self clean cycle, which effectively stopped it from seeing my phone/app anyway.
Customer review from Dyson
Response from Dyson
Thank you for sharing your feedback. We are delighted that you are enjoying the powerful suction, the auto-empty dock, the easy to use water tanks, and our cleaning technology. We are sorry to hear about the connectivity issues you have experienced with the app. Furthermore, we want to make sure your machine performs perfectly, please do reach out to our customer support team via contact us page so that we can assist you further.
Vaccum excellent, Mop not quite there yet.
Received this for a 4 weeks trial at home. Have been using various Dyson vacuums for 10 years and G1 Wash mop recently. Vaccum function : I love how I can wake up to clean floors each morning. I have a Labrador and I was surprised how well this picks up the dog’s hair. It did get stuck on carpet tassels in the first few days. But it had somehow resolve this on its own. We also took a few days to learn what obstacles the Robot cannot manage… like the legs of our dinning chairs . We resorted to putting them up on the table in the evening for the scheduled 6am clean. Cleaning function : Cleaning with 60deg water is a great add on, as I have natural stone floors which don’t take to detergents or having too much water well. At the end it cleans and dries the cleaning roller which is a great step up from my G1 Wash mop. Down side is whenever the robot goes over the grouts on the natural stone floors, the bumps causes it to spill some water on the floor. I do have to spot them and wipe it up. And it also finds it hard to spot stains . App is fairly easy to use. Took a few days to get used to it. Decided to download the app on IPad as well… bigger screen, easier to see and navigate. I set up the schedules and tasks (how wet I want the mop to be :-vacuum & mop or just vacuum) and let it do its job. Took a few days to learn where the obstacles are, and I set it up in the app as “avoid areas”. The LiDar tech is great at helping the robot recognise the different rooms in the house, especially when I want a targeted cleanup. It took time to “teach” the robot. After a week, we knew where the obstacles were, and put in a place a quick routine of putting away the clutter the evening before our early morning cleaning. After that, the robot ran on schedule without any problems. All in all, really helpful addition if you have a dog that sheds a lot. The price tag is a slight deterrent though.
Customer review from Dyson
For the price I expected better
It’s ok, goes through stages of having to take the wet roller out because it says stuck, so clean put it back only for it to say it again. Would I recommend it properly not as it’s very expensive and does not clean overly well.
Customer review from Dyson