CuisinartPersonal Brew 12-Cup Coffee Maker DCC-12
Product details
Web ID: 2547425943 reviewssorted by Newest
Confusing
Trying to set the clock, it keeps going to er1 or er2 I don't know what this means. I set it and after brewing it started smoking. I unplugged it and let it cool down and plugged it in again. But er1 kept showing up and would not let me make more coffee.
Customer review from cuisinart.com
Response from cuisinart.com
We're sorry to hear about your experience with the Personal Brew™ 12-Cup Coffee Maker. We recommend discontinuing use and keeping the unit unplugged until it can be evaluated. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference Ticket #8901072532 so we can gather additional details and assist you further. Thank you for bringing this to our attention; your feedback helps us continue improving our products and consumer experience.
clock
I only see the clock during brewing cycle time. What's with that?
Customer review from cuisinart.com
Response from cuisinart.com
Thank you for sharing your feedback on the Personal Brew™ 12-Cup Coffee Maker. We're sorry to hear the clock is only visible during the brewing cycle; we recommend reviewing the clock/display settings in the instruction manual and ensuring the unit is receiving continuous power. If the clock is not displaying as expected during normal operation, please contact our Consumer Assistance Center at 1-800-726-0190 and reference Ticket #8901057919 so we can help troubleshoot. Thank you for your feedback—it helps us better understand our consumers' experiences and continue improving our products and support.
Great coffee
This coffee maker is the best we have had for a while. The only negative thing I could say is the ground basket lets grounds threw but it was an easy fix we just use paper filters too.
Pretty good so far
Received this new brewer about a week ago and so far so good. The initial set-up was a little odd/different from our previous Cuisinart coffee maker. The coffee stays nice as hot as we expect. Taking off one star for complicated initial set-up and a carafe that seems extremely thin/fragile.
Recommends this product
Just ok
This coffeemaker is ok. I felt it was a bit plastic like and not as nice as I remember it. I was replacing my Ninja coffee maker and am a but disappointed. Works good though and I appreciate the removable water reservoir. For the price, I will keep it for now.
Customer review from cuisinart.com
Personal Brew Coffee Maker
Makes great cup of coffee. I like that it's easy to use and looks good. The coffee is nice and hot. I recommend this brand.
Customer review from cuisinart.com
Absolutely awesome
I love the three settings for the burner along with the swing coffee door makes this so much easier to use.
clock doesn't work properly
I bought this in June and the time on the machine does not stay on when the power button is off. I called customer assistance and they said that is what is supposed to happen. What is the point of having a clock on the coffee maker if the time doesn't stay on? It only counts down the time when it brewing and then shuts off.
Customer review from cuisinart.com