CuisinartNitrogen Collection 15-Piece Cutlery Set
Product details
Web ID: 686593927 reviewssorted by Newest
Did I Say Sharp
Love the quality and the style. VERY SHARP. REPEAT VERY SHARP. I literately cut myself trying to remove the packaging from the set. So be very careful. Other than that, I love my new set of knives.
Recommends this product
Customer review from cuisinart.com
Should of been cheaper for the value
Not what I expected
Response from Macy's
We are sorry to hear about your experience with your Cuisinart Nitrogen Collection 15-Pc. Cutlery Set. Cuisinart is committed to providing the highest quality products and consumer satisfaction. We would like to work with you to identify and resolve any potential issues. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience so that we can get more information to help solve the problem. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Knife Set
Cut great
Recommends this product
Love These Knives
Love my knives - GREAT value for the money
Good Quality
Very nice looking and knives are good quality and sharp!
Recommends this product
Knife set
Nice looking! Took off 1 star because some items unnecessary.
Knife set
Just ok
Recommends this product
Disappointing
Very disappointing quality. I bought the 3-piece version of this set, and the knives are not sharp at all. I contacted Cuisinart, but the replacement options they offered were in the same low-quality range and did not address the actual issue. Very disappointed with both the product and the warranty support.
Customer review from cuisinart.com
Response from cuisinart.com
We're sorry to hear that this knife set did not meet your expectations. While we're happy to hear our Warranty Assistance Center was able to assist and offer a replacement, we understand your frustration that the replacement options did not address your concerns regarding sharpness and overall quality. For best cutting performance, we recommend ensuring knives are honed regularly and sharpened as needed, and we invite you to contact our Consumer Assistance Center at 1-800-726-0190 and reference your issued Ticket # if you would like to discuss your experience further. Thank you for sharing your feedback; your comments have been forwarded to our team as we continue evaluating opportunities to improve our products and customer experience.