CuisinartDBM-8 Supreme Grind Automatic Burr Mill Coffee Grinder
Product details
Web ID: 4399804,553 reviewssorted by Newest
Great Coffee Grinder
I replaced our old coffee grinder with a new Cuisinart Coffee grinder and have been very pleased with the quality of the build, performance and looks.
Customer review from cuisinart.com
Good products
I've been using it every day for a week, and it's perfect.
Replaced a unit that lasted 7 years
Grinding your own beans is a quick and easy way to really up your coffee game. This unit is super easy to use and helps us make a delicious pot of coffee. Pour your beans in the hopper (it holds enough for several pots of coffee) set the grind you want (fine, medium, coarse, etc.) and the number of cups. Press the button and then wait while the unit precisely grinds and dispenses what you requested into the holding container. As it grinds it makes the whole kitchen smell like well, freshly ground coffee! Our previous Cuisinart Supreme Grind Automatic Burr Mill lasted over seven years and was used every day. We're looking forward to that same level of service with this unit.
Recommends this product
Customer review from cuisinart.com
Defective out of the box
It grinds coffee well but does not shut off after the selected number of seconds. I have to manually shut it off every time.
Response from Macy's
We're sorry to hear your Cuisinart DBM-8 Supreme Grind Automatic Burr Mill Coffee Grinder is not shutting off as expected. To help resolve the issue, ensure the grind chamber and lid are properly aligned and securely locked in place, check that coffee grounds are not obstructing the controls or dispensing area, and try unplugging the unit for a few minutes before restarting it. Please contact our Consumer Assistance Center at 1-800-726-0190 so we can provide additional troubleshooting assistance and review available options. Thank you for taking the time to share your experience; we appreciate your feedback and will pass your comments along to our team.
Not great
Bought it for the ability to grind enough coffee for a week so the size was my deciding factor. Even on the finest grind setting, it is coarse and often leaves half a bean in the grounds. The motor turns off and overheats after doing 3 grinds back to back. Would not buy again especially for the money
Response from Macy's
We're sorry to hear the Cuisinart® DBM-8 Supreme Grind Automatic Burr Mill did not deliver the grinding consistency and performance you expected. For the finest possible grind, ensure the grind chamber and burrs are cleaned regularly to prevent coffee oil buildup, and allow the grinder to cool between grinding cycles, as extended back-to-back use may activate the unit's thermal protection feature. If the grind remains too coarse or the overheating continues after these steps, please contact our Consumer Assistance Center at 1-800-726-0190. Thank you for sharing your experience; your feedback is valuable and helps us improve our products and better serve our customers.
over heating
if you run it a couple of times, it shuts down. it would be great at south pole and use outside . i have seen many reviews of the same problem. i only choose cuisinart drip coffee makers, chopper, food processor and a smaller coffee grinded. i just purchase this without checking reviews cause the trust i have with cuisinart products. just disappointed with this product, plus best place to use is outside due to the mess it causes.
Customer review from cuisinart.com
Response from cuisinart.com
We're sorry to hear the Supreme Grind Automatic Burr Mill did not meet your expectations, especially given the trust you've placed in Cuisinart products over the years. To help minimize overheating and automatic shutoff, we recommend allowing the grinder to cool between extended grinding cycles and ensuring the grind chamber and burrs are kept clean and free of excess coffee buildup; placing the grounds container fully into position may also help reduce mess during operation. If the grinder continues to shut down during normal use, please contact our Consumer Assistance Center at 1-800-726-0190 and reference Ticket #8901114245 so we can learn more about your experience. Thank you for your loyalty to Cuisinart and for taking the time to share your feedback; your comments are valuable and will be shared with our team as we continue to improve our products.
Still haven't received the product!
Not at all happy with this product, look elsewhere
We purchased this product on line and now wish we had not. This coffee bean grinder worked ok initially but soon produced much more noise than it did ground coffee. We suspect that blades that grind the beans dull in short order. While Cuisinart has in the past had a reputation for higher quality products someone missed the mark with this product. We do not recommend purchasing this product and now have different feelings about the brand in general.
Customer review from cuisinart.com