Cuisinart2-Quart ICE-70 Cool Creations™ Ice Cream Maker
Product details
Web ID: 6583408535 reviewssorted by Newest
My Ice Cream Maker is Faulty
While I think this is super easy to use and it makes ice cream well, my appliance is misshapen. I first thought it was user error, but I've made ice cream about five times and everytime I have to hold the top down until it really gets going. Something is wrong within the top, paddle, somewhere. If I don't hold the top down, then the ice cream does not form properly. It's a bit of a pain, really. This definitely isn't normal
Customer review from cuisinart.com
Response from cuisinart.com
Thank you for sharing your experience with the Cool Creations™ 2 Quart Ice Cream Maker. We're glad to hear the unit is easy to use and produces good ice cream, but we're sorry to learn that you have to hold the lid down during operation, as that is not the intended experience. Please ensure the paddle, lid, and freezer bowl are properly aligned and fully seated before use; if the issue persists, there may be a problem with one of the components. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference Ticket #8901078265 so we can further assist. We appreciate your feedback, as it helps us continue improving our products and consumer experience. Thank you.
So Glad I Bought It
Love it! Works great really easy. Never need to buy ice cream again. Saves money and reduces waste.
Recommends this product
Customer review from cuisinart.com
Outstand Product
Outstanding product as are the five additional Cuisinart appliances I own...the ice cream is perfect!!!
Recommends this product
Customer review from cuisinart.com
Works Amazing!
Ordered this product based on a recommendation from a family member. I already trusted their recommendations, and this definitely stood up to the task!! I have used it for several projects already and am very excited to create more!
Recommends this product
Customer review from cuisinart.com
Great Ice Cream
The ICE-70 did a great job of making Ice Cream on the 4th of July for me and family.
Recommends this product
Customer review from cuisinart.com
Awesome ice cream maker
Simple to make and delicious. I love it. I make fresh ice cream all the time. It’s like soft serve when you make it, but freezes up nicely.
Recommends this product
Customer review from cuisinart.ca
ICE-70 model review
Interesting process that the ice cream maker uses. Instead of the paddles moving within the frozen bowl. The actual bowl turns instead. Very novel approach and it works very well. Even when you want to do a mix in, they make it quite easy to add ingredients in the last five minutes. For us, we have blueberry bushes and we mascerate them, remove very the seeds and then put in the nearly complete churning process.
Customer review from cuisinart.com
Great Machine, faulty parts.
This ice cream maker is amazing for what it’s meant to do. I think this is super easy to use and it makes ice cream well, but it seems like one of the appliances is misshapen. I first thought it was user error, but I've made ice cream about five times and everytime I have to hold the top down until it really gets going. When I got tired of holding down the lid for the 25 minutes, I’ve now resorted to putting some dumbbells on top of the lid to keep it down. Something is wrong within the top, paddle, somewhere. If I don't hold the top down, then the ice cream does not form properly. It's a bit of a pain and isn’t normal. We were gifted this earlier this year, but haven’t used it much since this problem has started occurring.
Recommends this product
Customer review from cuisinart.com
Response from cuisinart.com
We’re glad to hear you enjoy the ice cream your Cuisinart maker produces, but we’re sorry the lid or mixing assembly is not staying securely in place. Please do not place weights on the lid; instead, confirm the freezer bowl is fully seated, the paddle is positioned correctly, and the lid is properly aligned and locked, and inspect the components for warping or damage; replacement parts are also available on Cuisinart.com if needed. If the issue continues, please discontinue use and contact our Consumer Assistance Center at 1-800-726-0190. We appreciate your feedback, as it helps us continue improving the quality and performance of Cuisinart products, and thank you for sharing your experience with us.