Cuisinart14-Cup PerfecTemp Coffeemaker with Over Ice, DCC-3500SS
Product details
Web ID: 21045419148 reviewssorted by Newest
Little Clunky to Use
We have had it a little over a month and I feel like we bought something that is more than we needed. It has taken me awhile to figure out how to just make it brew a pot of coffee. I still haven’t figured out how to set up automatic brewing. The carafe tends to drip if you don’t hold it just right when filling the cup. The instructions for brewing are not much help so it has been trial and error in getting consistent brews.
Customer review from cuisinart.com
Works as advertised
It makes good coffee quickly. A bit too hot for me which is easily remedied by dropping in one small ice cube. It doesn't have extra frills which is fine with me. Less to go wrong. Happy with my purchase, especially because it was on sale.
Recommends this product
Customer review from cuisinart.com
NEW OUT OF THE BOX AND 24 HOURS LATER ERROR CODES
I HAVE OWNED THIS COFFEE MAKER FOR 24 HOURS AND THE ERROR CODE ErH KEEPS COMING BACK EVEN AFTER UNPLUGGING IT FOR 20 TO 45 MINUTES!!!!!! DID THIS SEVERAL TIMES!!!!!!!!! SO AGGRAVATING!!!!!!!
Customer review from cuisinart.com
Response from cuisinart.com
We're sorry to hear about your experience and understand how frustrating it is to encounter an error code on a coffee maker that's only 24 hours old. Please ensure the unit is connected directly to a wall outlet, confirm the water reservoir is properly seated, and allow the machine to cool completely before restarting. If the ErH message continues to appear after these steps, please contact our Consumer Assistance Center at 1-800-726-0190 and reference Ticket #8901071534 so we can assist further. Your feedback is important to us and helps us continue improving our products and consumer experience, and we thank you for bringing this to our attention.
Nice features
I’ve been using this maker for about 2 weeks now and so far very good. 2 weeks is not enough time to rate this with 5 stars as my last coffee maker, a model 3200, didn’t last long, less than a year. I like some of the upgrades on this model, especially the shutoff timer. I have to press the start button twice for some reason (it shuts off with one press). It’s brews well and keeps the coffee hot - all I need. Cuisinart makers are not super expensive and they do the job. Let’s hope this one last longer than my last
Consistent loyalist for Cuisinart
We purchased a Cuisinart two months ago. We’ve consistently purchased a Cuisinart drip to brew our coffee… more than any other manufactured drip machine, Including Krups.. This purchase was highly valued and loyal brewing device, as always.
Recommends this product
Customer review from bloomingdales.com
The only Coffee Maker you need
This is the perfect coffee maker - both iced and hot coffee and so simple and easy to program and use
Customer review from cuisinart.com
Just one small disppointment
The coffee maker produces a great cup of coffee. All the controls are easy to use and make sense. My only disappointment is with the carafe. The cover is not have a hinged lid but a snap on...annoying. Perhaps this was done so the pot could easily fit in the dishwasher, however I never had a problem with my KithcenAid with a hinged cover.
Recommends this product
Customer review from cuisinart.com
Excellent Coffee Maker
We have had the machine for 2 weeks and absolutely love it!!! It takes a little bit of effort to set up, or it could just be me. Makes great coffee and we love all the differenct settings. I especially like the setting for the temperature, because I like my coffee extra hot!
Customer review from cuisinart.com