Coleman800 Lumens LED Camping Lantern with BatteryGuard
Product details
Web ID: 2800521439 reviewssorted by Newest
If you want a reliable durable outdoor lamp Colema
We have the older version of this Coleman lamp as you can see in my picture. These are amazing to keep around for weather disasters. As in floods, you lose your power and you have a reliable Coleman lamp for indoor and outdoor and they are very durable The light is also very bright and this is the best outdoor lamp I have ever owned.
Customer review from influenster.com
Advice to replace battery cover
We removed the batteries prior to storing the lantern last winter. This summer when we needed the lantern, we placed batteries back in the unit, but have been unable to reclose the base unit cover where the batteries are housed. In addition, we are unable to get the base (battery) unit open again. It is stuck. So we can’t open it and can’t close it. How do we remedy the situation? UPC = 076501244496. Codes above the UPC = 20201103 and 2000033830
Customer review from coleman.com
Response from coleman.com
Hello. Thank you for reaching out and for sharing the details about your Coleman® 800 Lumens LED Lantern with BatteryGuard™. We are very sorry to hear that you are experiencing difficulty with the battery compartment cover after reinstalling the batteries. We completely understand how frustrating it must be to have your lantern stuck in this condition, especially when you need it most. For your safety and to prevent damage to the unit, we recommend not forcing the cover. Instead, we suggest trying the following troubleshooting steps: - Ensure the batteries are properly aligned and seated in the compartment. - Gently press down on the cover while turning it, sometimes the spring tension from the batteries can make the cover feel stuck. - If the cover remains jammed, carefully remove the batteries (if possible) and attempt to realign the base before resealing. If the issue continues after these steps, we kindly ask that you reach out to us directly for further support. Our team will be happy to assist you with next steps to get your lantern working properly again. Please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Coleman® Consumer Care
mistake to purchase
Power switch broke. They obviously know this is a problem by the reviews, so sell a replacement piece....... only 35 bucks, but that's overpriced.
Customer review from coleman.com
Response from coleman.com
Hi! Thank you for sharing your feedback on the 800 Lumens LED Lantern with BatteryGuard™. We're sorry to hear about the issue with the power switch. We understand your concern about the replacement cost. Our customer service team is here to help you further. Please reach us directly via Contact Us form on our website at your earliest convenience. We appreciate your understanding and value your input.
Perfect fit
4 only because I haven't tested for longevity yet but otherwise they are perfect for power outages for getting around
Recommends this product
Customer review from coleman.com
Broken cheap plastic on switch with no replacement
On off switch broken and no replacement available, common fault.
Customer review from coleman.com
Response from coleman.com
Hello, We're sorry to hear about the issue with your 800 Lumens LED Lantern. We understand how frustrating this can be. While a direct replacement switch may not be available, we’d be happy to explore possible solutions for you. Please reach out to us through our official website or LiveChat or talk to our experts Monday through Friday, 9AM to 5PM ETC, so we can assist you further. https://www.coleman.com/support/contact-us Thank you! Coleman Consumer Care
Inferior product design.
Bought 2 ea. 600 lumen lanterns about 2 years ago to be used for power outages at home. Checked both units for operation when bought. Operated about 20 minutes to make sure units worked properly. All OK. Stored both units in kitchen pantry without batteries. Unneeded for about 2 years. Power went out last nite. Inserted fresh batteries. One lantern worked. Second lantern worked for about 2 seconds and then simply stopped working. Careful examination of both units exteriors and battery compartments showed them to be identical. Foolishly, I did not save the receipt after initial checkout 2 years ago. My bad for that and for not examining the product for thoughtful design with respect to serviceability. I appreciate that seems like a good idea to make these things idiot proof, but that said, I'm disappointed in the product and won't be buying any more Coleman products.
Customer review from coleman.com
Response from coleman.com
Hello, It sounds as though your 800 Lumens LED Lantern with BatteryGuard has not performed as intended. This is not the experience we would like you to have with one of our items. Please reach out to us via our official "Contact Us" website. We’re available Mon.-Fri. 9am -5pm Eastern Time. Our product specialists will be more than happy to help you. Thank you!
Wish I did not buy it
I've had this lantern for several years and I love the light it gives off. I know we had the center piece stuck the last time we changed the batteries but here we are again, the center piece is stuck and I can't remember what we did to get it on again. It comes off fine. It just gets stuck going on and then we can't do anything. Coleman - help!!!
Customer review from coleman.com
Response from coleman.com
Hello, thank you for leaving the review. Here are a few steps you can try to fix this: 1. Check for Debris or Misalignment Ensure there is no dirt, dust, or debris in the battery compartment or on the centerpiece that could be causing it to get stuck. Even small particles can create friction and prevent the parts from fitting together properly. Also, check if the parts are properly aligned. Sometimes, parts can get slightly misaligned during reassembly, preventing them from fitting smoothly. 2. Check the Battery Compartment Ensure the batteries are inserted correctly. If the batteries are not seated properly, it could cause the centerpiece to get stuck or not fit as intended. Make sure that the BatteryGuard feature is not interfering.. Make sure the battery contacts are clean and not obstructed by the BatteryGuard mechanism. 3. Inspect for Warping or Damage If you notice any warping or damage on the parts (especially the threads or plastic), that could cause them to get stuck. If any part seems misshapen, it may be best to replace it, as damaged parts might make reassembly impossible. 4. Apply Gentle Pressure Sometimes, gently applying pressure while twisting the centerpiece back on can help it engage properly. If you can wiggle or maneuver the parts. If the lantern has been in a very cold place, the plastic parts might contract, making them harder to reassemble. You can try warming the lantern slightly by holding it in your hands or placing it in a warmer area (but not too hot!) to make the plastic more pliable. If none of these methods work and the lantern is still difficult to reassemble and require our assistance, please don't hesitate to get in touch with us by filling out the warranty claim via the website: https://www.coleman.com/support/contact-us through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you! Coleman Consumer Care
Great lantern but needs better instructions
When putting the batteries in PLEASE notice the rod coming from the battery top & the rod coming from the lantern; I did not & it was a mess!! The rod needs to match up! It is in a TEARDROP SHAPE not a circle so you have to match up the notches or you won't be able to close it or reopen it. I don't know why Coleman doesn't specify this in the instructions. Alot of people have had issues with this. Other than that, this is a Great little lantern. Bought it to use when we lose power.
Recommends this product
Customer review from coleman.com