BrotherXR9550 Computerized Sewing and Quilting Machine
Product details
Web ID: 27081704115 reviewssorted by Newest
Frustrating!!!
It’s frustrating! Thread keeps getting stuck inside the machine and you can’t clear it because there is no access unless you open the whole machine! This happened on the first day I got it! FIRST DAY!!!
Customer review from brother-usa.com
Response from brother-usa.com
We are sorry to hear you are experiencing an issue with your Brother XR9550 Computerized Sewing Machine on the first day of use. We'd like to assist with having this issue resolved for you. Please contact Brother Customer Support directly at: https://www.brother-usa.com/support
Love my machine!
Perfect size to take to retreats because my Pfaff is super heavy.
Customer review from brother-usa.com
Love it
I enjoy all the different stitches available I like the it can be used with or without the foot pedal. It can with a wide variety of feet. Easy to wind and thread bobbin.Very affordable price
Customer review from brother-usa.com
Easy for a beginner
This machine is easy to set up and use. I did have a little trouble at first keeping it threaded, but have since learned to do it better.
Customer review from brother-usa.com
Great added features for stitches and alphanumeric
I have this machine in my wish list! I have been using a CS6000 for a few years and absolutly love my Machine, I have been researching and this will be my next option as im so excited about the extra stitches and the alphanumeric letters, This machine seems to be the perfect next step for me as I do alot of sewing and quilting and the alphanumeric will be such a bonus for me! I love that brother keeps things simple yet easy to use products! This machine shows to offer so many convenient and easy features for a fun sewing experience.I would like to possible see more room under the machine in the future so my projects arent bunched up it makes sewing slower. however this machine shows to be a perfect match for my next adventure in sewing and quilting.
Customer review from brother-usa.com
One improvement
I purchased this machine for quilting and garment sewing. It does a great job and offers many stitch options. I did need to purchase some additional feet. The only issue is using the “automatic”needle threader. I’ve been practicing using this feature but I think I was successful only 10% of the time. After multiple attempts I finally manually thread the needle. An opportunity for improvement for sure! Otherwise a great machine.
Customer review from brother-usa.com
Xr9550
Love it easy to use, auto thread could work just a little better for a man with arthritis
Customer review from brother-usa.com
Never buy Brother machine
I have been sewing for 50 years and have had mostly Singer and Kenmore…I thought I was treating myself to an even better machine that was computerized. But after following all the directions, going on line for trouble shooting about the needle falling out or even breaking if I sew more than 2 layers of cotton. I am so sorry I bought this machine even buying only brother products, needles, spools etc. I’ve used the screwdriver to tighten the screw that holds the needle but then it breaks…so sorry I thought about brother machine
Customer review from brother-usa.com
Response from brother-usa.com
Thank you for sharing your experience. We are very sorry to hear about the frustration and disappointment you've encountered with your machine. With your many years of sewing experience and familiarity with several sewing machine brands, we understand how discouraging it must be to experience repeated needle issues, especially after carefully following the instructions and using Brother-branded accessories. A needle that loosens, falls out, or breaks while sewing through multiple layers of cotton is certainly not the performance we want you to experience. Needle-related issues can sometimes be caused by factors such as needle installation, needle condition, fabric thickness, presser foot selection, or machine timing, but we appreciate that you have already taken steps to troubleshoot the problem, including tightening the needle clamp screw. We understand why this has left you feeling disappointed in your purchase. We value your feedback and would like the opportunity to help resolve the issue. Please contact Brother Customer Support with your machine model number and a description of the needle type and fabric being used. Our team can help determine whether an adjustment or service inspection may be needed. https://www.brother-usa.com/support