BrotherTN227BK High-Yield Black Toner Cartridge for Brother HL and MFC Series
BrotherTN227BK High-Yield Black Toner Cartridge for Brother HL and MFC Series
Product details
Web ID: 2704250029 reviewssorted by Newest
Rethink this
This doesn't yield 3000 prints. 500 at most is what it will print
Customer review from brother-usa.com
Response from brother-usa.com
Thanks for taking the time to review your experience with the Brother TN227BK toner. We appreciate your feedback. I’m sorry to hear that you did not get the toner yield as expected with the Brother TN227BK toner. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
No longer needed
The Brother all in one color laser printer died before I could install the new toner cartridge.
Customer review from brother-usa.com
Response from brother-usa.com
I’m sorry to hear that your Brother printer died before you install the new toner cartridge. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Toner Cartridges are Great
Easy install! Nice and clean. Good packaging. Recommended.
Customer review from brother-usa.com
So essy
So easy to order. Love the easy returns for recycling.
Customer review from brother-usa.com
Brothers ink - good product - like recycling
great products - fast service - longer lasting ink and good quality
Customer review from brother-usa.com
Useless Waste of Money
My Brother printer does not recognize these cartridges. I spent a lot of money on one of each color of the high yield and now none of them work. These are genuine Brother cartridges in my Brother printer, yet somehow they don't work with one another. These are useless. Before buying these cartridges, just save yourself the time and money and buy another brand printer. I now have to look for another printer because if their own brand toner won't even work with their own brand printer, then I'm guessing no other brand toner will work either.
Customer review from brother-usa.com
Response from brother-usa.com
We understand you're experiencing toner issues with your Brother printer. The toner is a consumable item that requires periodic replacement. The toner warranty covers manufacturing defects for a period of 90 days from the date of purchase or the rated life of the consumable, whichever occurs first. We'd like to help. Please contact our Customer Service department and we will work with you to resolve these issues. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Banding and smudging with 90% of toner left
I finally replaced a 15+ year old Brother B&W laser printer with a scanner/color laser unit. After I used up the black toner cartridge shipped with the printer, I replaced it with this high yield cartridge. With a 3000-page rating, I assumed it would last me for years, but after 8 months (with 90+% of its capacity remaining) it began printing with smudging and vertical bands. After doing all the cleaning and troubleshooting, the problem persisted. Replacing the cartridge fixed the problem immediately. The 90-day warranty Brother offers is a joke. I'm left with a nearly full but useless cartridge.
Customer review from brother-usa.com
Response from brother-usa.com
We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Dry toner that Brother will not stand behind
New toner doesn’t work and Brother will only guarantee for 90 days past purchase date.
Customer review from brother-usa.com
Response from brother-usa.com
Thanks for taking the time to review your experience with the Brother TN227BK Toner. We appreciate your feedback. I’m sorry to hear that you are having issues with the Brother TN227BK Toner. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support