BrotherDR420 High-Yield Black Original Drum Unit
Product details
Web ID: 273505097 reviewssorted by Newest
Keeps on going, and going
Have had our HL-2270DW for almost 20 years. It just keeps going and going! After changing out the drum unit, it's ready for many years more! Just what I needed.
Customer review from brother-usa.com
I agree with BobJake, This products only lasts for a couple of weeks before I have to replace the drum. This product doesn't even deserve 1 star but I'm giving it 1 star because it did work initially with no issues. Being that this is a business and we need to print quite a large number of pages, it is imperative that we have a printer that can last for more than a couple of weeks before having any issues. We have purchased 3 Brother Printers within the last year and have been disapppointed each time. We now have decided to purchase another printer and I can assure you that it won't be a Brother printer.
Customer review from brother-usa.com
Response from brother-usa.com
We understand you are experiencing issues with your Brother machine. We'd like to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support
Easy to Replace
It does the job and is easy to replace. We've had this multi-function device for about 10 years and it is still going strong.
Customer review from brother-usa.com
Dr 420
Excellant product proforms as expected very good price
Customer review from brother-usa.com
Disappointingly short-lived drums & cartridges
I've been a Brother customer for a couple decades, but no longer. The drum unit (which is nothing more than a container for a cartridge, no printer science required) costs three figures and even with a larger cartridge produces disappointingly few copies, each going out of service in a couple weeks.
Customer review from brother-usa.com
Brother products are simply outstanding
Easy to install, easy to recycle the old one. I bought my MFC7860 back in 2011, and have had nothing but sucess with it
Customer review from brother-usa.com
NOT COMPATIBLE WITH PRINTER!
I checked to be sure it was compatible with my printer and while all the documents said it was it is NOT!
Customer review from brother-usa.com
Response from brother-usa.com
Thanks for taking the time to review your experience with the Brother DR420 drum. We appreciate your feedback. I’m sorry to hear the Brother DR420 drum is not compatible with your Brother printer. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support