BentgoGlass Leak-Proof Salad Container
Product details
Web ID: 12317754507 reviewssorted by Newest
Lids do not hold up
Like other people have mentioned the lid does not hold up. This was my favorite one until it broke. I was hoping to get a new lid, but it doesn’t seem to be the case. 😑
Customer review from Bentgo
Response from Bentgo
Hi BethM., Thank you for reaching out and sharing your experience with the Bentgo Glass Prints All-in-One Salad Container. We are so sorry to hear about your lid breaking, as we know how frustrating that can be. Our products are backed by our manufacturer's warranty, and we want to ensure you get the best performance out of your item. Please reach out to us directly so we can share best care practices and help find a replacement or solution for you right away. You can contact our support team at 657-275-3738 or by email at support@bentgo.com, and we will be glad to assist you. Thank you, Jessica Bentgo Support
Lid hinge poor quality
These were great until the lids broke. I’ve always handled these with care. They have never been in the freezer or microwave. Third rack, up top only, in my dishwasher or hand wash. This seems to be a common problem.
Customer review from Bentgo
Response from Bentgo
Hello Salad eater, Thanks for sharing your experience with your Bentgo Glass Salad Container. We’re sorry to hear the lids broke despite your careful handling and the steps you’ve taken to wash and care for them. We appreciate you bringing this to our attention. Bentgo products are backed by our warranty, so we’d be happy to review the issue with you and help determine the best solution. We want to make sure you’re taken care of and have a product that works as it should. If you haven’t already, please reach out to us at support@bentgo.com or 657-275-3738. Having your order information available will help us assist you more quickly. We appreciate the opportunity to make this right. Thank you, Jessica Bentgo Customer Support
I like it
I like it. Makes salad prep easy. Separation of things keeps everything tasting fresh
Customer review from Bentgo
All 6 lids have broken — very disappointed
I purchased six Bentgo salad containers because I liked the design and expected them to be durable and worth the money. Unfortunately, every single one of the six lids has broken. I spent good money on these, and I expected them to last much longer. I really wanted to like these containers, but having all six lids break is unacceptable. Bentgo needs to seriously look into the durability of these lids.
Customer review from Bentgo
Response from Bentgo
Hi, Thank you for reaching out and sharing your feedback regarding your Bentgo Glass Salad Containers. We would love the opportunity to assist you and help ensure your containers last as long as possible. To help extend the life of your containers and prevent damage, we recommend placing the lids on the top rack of the dishwasher only, or hand-washing them when possible. Additionally, avoiding extreme temperature shifts, such as moving the container directly from the freezer to the microwave and releasing the clear vent plug before microwaving or sealing will help protect the hinges and seal over time. Please reach out to our team so we can find a solution for you right away. All of our products are backed by a warranty, and we are happy to assist you with the best solution. You can contact us directly by email at support@bentgo.com or by phone at 657-275-3738. Thank you, Jessica Bentgo Support
Broken Lid Latch
Great idea but the lid breaks. We have used these containers maybe 10 times and the locking lid already broke. It broke on the hinge. I looked under 'replacement parts' to see if they just sell the hinge but it doesn't look like they do. Disappointing.
Customer review from Bentgo
Response from Bentgo
Hello Dog Owner, Thank you for reaching out and letting us know about the issue with your Bentgo Glass Salad Container. We’re sorry to hear that the locking lid broke at the hinge after only a few uses. We understand how disappointing this must be, and that's certainly not the experience we want for our customers. While replacement hinges or lids for the Bentgo Glass Salad Container are not currently available for separate purchase, all Bentgo products are covered by our warranty. We’d be happy to help with a replacement and make this right for you. Your feedback about the hinge durability is also valuable to us and will be shared with our team as we continue working to improve our products. Please reach out to us directly at support@bentgo.com or 657-275-3738, and having your order details ready will help us assist you as quickly as possible. Thank you again for bringing this to our attention. We appreciate the opportunity to make this right. Thank you, Jessica Bentgo Customer Support
Poor Quality
Broken Lid On my Salad Container at the clasp as many others have indicated. Who saves a receipt for a container to file a warranty claim! Very disappointed.
Customer review from Bentgo
Response from Bentgo
Hello Jenn, Thank you for sharing your feedback on your Bentgo Glass Salad Container. We’re sorry to hear that the lid clasp broke and understand how frustrating this must be, especially when you no longer have your receipt. We’d really appreciate the opportunity to look into this and see how we can help. While our warranty process may require proof of purchase, along with photos or other details about the issue, we understand that having a receipt readily available isn’t always possible. These steps allow us to properly evaluate the concern, identify potential solutions, and ensure eligible warranty claims are handled efficiently. Please reach out to our support team at support@bentgo.com or 657-275-3738 with any order details or previous case information you may have. We’ll be happy to review your concern and assist you further. Thank you again for your feedback, Jenn. We hope to have the opportunity to make this experience a better one. Thank you, Jessica Bentgo Support
Lids breaks
I bought two, one for my husband and one for myself.... both lids have broken tabs. My husband being very creative fixed them both and they broke again on the opposite sides. Dissappointing to say the least... Don't waist your money.
Customer review from Bentgo
Response from Bentgo
Hello, Thank you for taking the time to share your feedback on your Bentgo Glass Salad Containers. We’re sorry to hear that both lids broke and that the repairs did not hold up. We understand your disappointment and appreciate you bringing this to our attention. We stand behind our products with our warranty and would love the opportunity to make this right. Please reach out to us at support@bentgo.com or 657-275-3738 so we can assist with a replacement and address your concerns. Having your order details handy will help us assist you more quickly. Thank you again for reaching out. We’re happy to help! Thank you, Jessica Bentgo Customer Support
Hinges Break
I’ve purchased 5 of these containers. The first two in a set and liked them so much, I brought 3 more. Now 4/5 have broken hinges. Since there’s nothing wrong with the rest of the container, would love to purchase replacement lids but haven’t seen that option. Now I have 4 unusable containers because of one feature.
Customer review from Bentgo
Response from Bentgo
Hello Cll0401, Thanks for sharing your experience with your Bentgo Glass Salad Containers. We truly appreciate your continued support, and we’re sorry to hear that the hinges have broken on several of your containers. We understand how frustrating it is to have multiple containers become unusable because of the hinges. While replacement lids are not currently available for separate purchase, Bentgo products are covered by a warranty. We’d be happy to review the containers with the broken hinges and, if eligible, arrange replacement units through our warranty process. We can also share care tips to help keep your containers in great condition and extend their lifespan. Please reach out to us at support@bentgo.com or 657-275-3738 with your order details, so our team can review your purchases and assist with the next steps. Thank you for bringing this to our attention and giving us the chance to make things right. Thank you, Jessica Bentgo Customer Support