NIGHT100% Silk Oversized Hair Scrunchies 6-Pack
Product details
Web ID: 2243250032 reviewssorted by Newest
My Review
I like the assortment of colors and they hold my hair. However, they advertise as oversized but there is very little silk material. I would classify them as mini scrunchies.
Response from Macy's
Thank you for sharing your honest feedback! We're glad to hear you like the color assortment and that the scrunchies hold your hair well. We're sorry, though, that the size didn't match your expectations. We understand that when a product is described as “oversized,” you expect a fuller scrunchie with more material.
We appreciate you bringing this to our attention, as feedback like yours helps us review our product descriptions and improve the experience for future customers.
As a small thank-you for your support, we'd love to send you a discount voucher for your next purchase. Please reach out to us at hi@discovernight.com, and our team will be happy to help!
Not oversized
These are smaller than a regular scrunchie So not worth your time or money
Response from Macy's
Hi Patti, thank you for your feedback. We're sorry to hear the scrunchies didn't meet your expectations. We understand how disappointing it is when a product isn't as described. We'd appreciate the opportunity to learn more and make things right. Please reach out to us at hi@discovernight.com with your order details, and our team will be happy to assist you. Your feedback helps us improve both our products and product descriptions for future customers.
Crunchies
I like the quality but is not big no oversized
Recommends this product
Response from Macy's
Hi Ana,
Appreciate you sharing this. I’m glad you liked the quality, but I hear you on the sizing not matching what you expected.
We never want you feeling like something was misleading. Just reach us at hi@discovernight.com and we’ll take care of it with you quickly.
Not as described
I purchased these scrunchies because they are referred to as “oversized”. They are tiny. Definitely NOT OVERSIZED. I have thick hair and cannot wear them. How on earth are these “oversized”?
Response from Macy's
Thank you for your honest feedback, Darcy! We’re really sorry this didn’t meet your expectations. You’re absolutely right to call this out. If the scrunchies don’t feel oversized, especially for thicker hair, then we haven’t delivered on what we promised.
We know how important both size and stretch are, and it’s clear this didn’t work for your hair type. That’s on us, and we’re taking a closer look at how we describe and size this product so it’s more accurate moving forward.
We’d really like to help make this right for you. Please reach out to us directly so we can find a better solution.
Great purchase
Good quality and great costumer service.
Recommends this product
Response from Macy's
Thank you so much for the kind review. We’re thrilled to hear you’re happy with the quality and had a great customer service experience. We truly appreciate your support.
Nice
I really like these. They stay in your hair without pulling and do not leave creases. It’s worth the money if you have extra disposable funds otherwise the fake silk work but these are a bit bettered
Response from Macy's
Thank you so much for taking the time to share your experience with NIGHT®. We are thrilled to hear you are enjoying your product. Your support truly means the world to us, and feedback like yours helps our small business continue to grow. We appreciate you being part of the NIGHT® community.
Best Ever
Purchased 3 of these several years ago and the one that I haven't misplaced is as if it was brand new. Decided to purchase additional so I could replace the missing as well as have another size. So kind to my hair!!!!
Recommends this product
Customer review from NIGHT
On average, customers rate the Daily use/use as treatment of this item as Use as treatment.
Daily use/use as treatment
On average, customers rate the Natural hold/lasting hold of this item as Lasting hold.
Natural hold/lasting hold
Nothing oversized about it
Nothing oversized about it! Oh wait yes the label is oversized!
On average, customers rate the Daily use/use as treatment of this item as Use as treatment.
Daily use/use as treatment
On average, customers rate the Natural hold/lasting hold of this item as Lasting hold.
Natural hold/lasting hold