Help Center


Macy's /  Help Center


Help Center
Order
Orders
PricingPromotion
Pricing and Promotions
shippingDelivery
Shipping and Delivery
Returns
Returns
StarRewards
Star Rewards
FurnitureMattress
Furniture and Mattresses
Stores
Stores
MoreOptions
More Topics
MyAccount
My Account and Credit Card
CheckupHelp
Checkout Help
WeddingRegistryGift
Gift Registry and Gifts
Orders
  • How do I request a Price Adjustment?
  • What is Klarna and how does it work?
  • Order Inquiries for Furniture or Mattress
  • Product Warranty Information
  • How can I change or cancel my order?
  • Why is my order arriving in multiple shipments?
  • What happens once you receive my order?
  • What is the status of my online order?
  • Why was my order canceled?
  • How can I view and track my order?
  • Report an Issue with Shipment or Delivery
  • In-Store Pick-Up Order Information
  • What is an authorization hold?