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Help Center
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Pricing and Promotions
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Shipping and Delivery
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Returns
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Star Rewards
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Furniture and Mattresses
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My Account and Credit Card
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Checkout Help
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Gift Registry and Gifts
Checkout Help
  • What do I do if an item in my Shopping Bag is unavailable?
  • Does macys.com charge sales tax?
  • Why aren't the bonus offers or free gifts that I added available at Checkout?
  • Which payment methods can I use for my macys.com purchases?
  • What is Google Pay?
  • How do I check out online?
  • What do I do if I'm having trouble with a promotional code during checkout?
  • How do I add items to my shopping bag?
  • What do I do if an item in my Shopping Bag is unavailable?
  • Why am I getting a credit card error when purchasing online?
  • Live Event Order Assistance
  • What is Klarna and how does it work?
  • Macy's Pay
  • What is Apple Pay?