What is the Macy's mobile app?

The Macy’s mobile app is a service that allows you to access our website, including your Macy’s Card information and the ability to shop and pay your bill on the go!

Which phones are able to support the Macy's mobile app?

If you have an iPhone or Android phone you can download the mobile app.

The Macy’s Mobile App is a free app available for both iPhone or Android phones.

On the Macy’s Mobile App you can do the following and much more!

• Shop
• Browse special offers
• Track Your Pickup Orders
• Locate a Macy’s store
• Create, manage and find a gift registry
• Pay, view and manage your Macy’s Store card and or Macy’s American Express® Card

Need help using Macy's mobile features? for help.

Is the Macy's mobile app free?

Yes, the Macy’s mobile app is free to download! However , there may be charges associated with your service provider for accessing data associated with the app. Please contact your cell phone service provider directly for additional questions regarding fees.

How do I download the Macy's mobile app on my Android?

You can download the app from the Google Play Store or visit the Android Market and follow the steps below.

• From your Android phone select the Market icon
• Select the “Search” link
• Search for Macy’s
• Select “Install” and the app will be directly downloaded to your device

How do I download the Macy's mobile app on my iPhone?

You can download the app from the iTunes store , visit the Apple App Store online or on your iPhone by following:

• Select the “Search” tab
• Search for Macy’s
• Select “Free”
• Once the “Free” changes to “Install”, tap “Install” and enter your Apple ID password
• Click “Ok”

What is my Macy's mobile app user ID and password?

Your user ID and password are the email address and password you use to sign in to macys.com on your desktop.

• Need to change your password, click here .
• If you forgot your password, click here .

If I don't have a smartphone can I access macys.com from my mobile device?

You can access macys.com from your mobile phone if your device has internet access. By accessing macys.com from your mobile device you can do the following and so much more!

• Shop
• Browse special offers
• Locate a Macy’s storeCreate, manage and find a gift registry
• Pay, view and manage your Macy’s Store card and or Macy’s American Express® Card